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When in Serena Workcenter, creating a report for the Service Requests application group, "Starter Pack Forms - IT" is selected by default for the Report Item Type. This causes a privilege error for users who do not have privileges to "Starter Pack Forms - IT". This only happens in Workcenter and not in the regular user workspace. The regular user workspace defaults to "Service Requests" for the Report Item Type when creating a report.
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