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SBM user licenses, laptop and mobile/fixed devices
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A license will be set for clean up once the user clicks the Exit link in the interface; in SBM 11.4, simply closing the web browser will act like clicking the Exit link in the UI. Clicking this link should return the user to a landing page. If clicking this link logs the user back in (because you are using Windows Authentication ), then we need to change in setting in [1]
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When opening the SBM Application Administrator you get an error "Connection Error. Check your network connection or contact your system administrator".
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Check your network connection or contact your system administrator". After you click ok the Manage Resources section is greyed out. This can occur in SBM 10.1.2 while using NT Challenge Response also known as Integrated Windows Authentication .
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IE: Export report to Excel creates empty files
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When using NTLM authentication , IE has a security restriction that does not allow you to open the file in a new window /tab, which is the setting used by SBM . Workaround:
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413 error (Request entity too large) when accessing Application Administrator, Request Center, or Demand Center
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This was found internally on a QA server that was configured to use NT Challenge Response. In order to use NT Challenge Response with SBM, you must ensure that only the tmtrack virtual directory is set to use Windows Authentication. If the other SBM virtual directories (especially sbmconnector) are mistakenly configured to use Windows Authentication as well, then the packet size is needlessly doubled, which produces the 413 error when users attempt to access an interface like Application Administrator.
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How to enable SBM to communicate via SSL with a SQL Server database
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... certificate into the Windows Certificate Store. Open the SBM Configurator and add ... As of SBM 10.1 ... ... located in [ SBM Install Directory] ... ;ssl= authenticate [ SBM Install Directory] ... ... the following where SBM -10121 is ... ... :// SBM -10121: ... Open the Services area on the SBM server ... ( This will be addressed in a future SBM release ) ... located in [ SBM install directory]\common\jboss405\bin and add -Djsse.enableCBCProtection=false
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How to enable SBM to communicate via SSL with a SQL Server database in SBM 11.x
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... certificate into the Windows Certificate Store. Open the SBM Configurator. In SBM 11.3 ... In SBM 11.0 ... As of SBM 10.1 ... ... located in [ SBM Install Directory] ... ;ssl= authenticate [ SBM Install Directory] ... ... the following where SBM -10121 is ... ... :1433/ sbm 11DB; ... ... :// SBM -10121:1433/ sbm 11DB; ... ... area on the SBM server Restart the SBM Tomcat service so ... ... in a future SBM release ) ... located in [ SBM install directory] ... Restart the SBM Tomcat service
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IIS w3wp.exe crashes when pasting inline images into rich text editor field with message: Please wait while files are uploading ...
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... filled in for authentication and an inline ... Doing this too many times in a row can cause the application pool to stop and not recover on its own, bringing down the SBM system. ... Faulting application path: c:\ windows \system32\inetsrv\w3wp.exe Faulting module path: C:\ Windows \system32\MSVCR110.dll
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SBM Installation Issues when Windows WebUpdate has Pending Update
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SBM puts garbage under c:\windows\temp
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SBM allows user to try and reset non-SBM user authentication accounts
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