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Slow performance with Desktop client over WAN
Users complain about performance problems with Desktoip client over WAN, using Dimensions CM 2009R2 and 2010R1
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Dim10: Desktop client is slow on display item history and other displays that include username
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build /desktop client / 12.2 slower than 10.1.3.3 to display target list
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Dim CM 12.2.2: Adding large request attachments is very slow
A user reported that adding a 200Mb attachment to a Request took 52 minutes using Desktop Client . ... SDP trace of the operation showed the file being transfered from client to server very quickly, within a minute. ... It was determined that during the delay Dimensions was uuencoding the file ready to be placed in the database.
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Dim12: Browse of a particular template takes 3 minutes in one product and seconds in another nearly 6 minutes
1. Describe the problem & the customer's use case scenario? ... Then the browsing of the requests slow up for no necessary reason ... 1. Installthe slow and fast templates (attached to the defect) into the process model and set the fast template for requests of type WP ... 6. Installed the slow template as the default to the WP ... Major difference that causes the problem is that slow template has the variables
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DIM CM: Dimensions Client crashes when customizing Menus
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KM-DIM12.2: Reported Bug: Desktop client requires authentication on close of client after session expiry
If the desktop client is closed after the session has expired, Dimensions unnecessarily pops up a log in screen. Steps to reproduce: 1. Open Desktop Client
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Dimensions CM client cannot connect to Dim server via IPv6 address
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Dim 12: Editing a report in the client overwrites any changes made without confirmation
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"PRG7700105E Error: Error authenticating user (-1,073,741,715): Logon Failure" when using SSO to connect to Dimensions Desktop Client
When logging into the Dimensions Client , the user may see the following error: Failed to connect to the Dimensions server. PRG7700105E Error: Error authenticating user (-1,073,741,715): Logon Failure
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