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Database connectivity fails when database password is pending expiration
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Also, SBM Configurator shows " FAILED " when testing the db connection . To get around the issue, the database password must be reset. When the password isn't expired yet, a warning shouldn't interfere with connectivity.
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How to enable SBM to communicate via SSL with a SQL Server database
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causing the database connection to fail . Thus, we add describe how to disable this option in the JDK used with SBM.
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How to enable SBM to communicate via SSL with a SQL Server database in SBM 11.x
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causing the database connection to fail . Thus, we add describe how to disable this option in the JDK used with SBM. This appears to be rectified in SQL Server 2016.
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Upgrade to 2009 R4 the Configurator fails with error - System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection
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Upgrade to 2009 R4 the Configurator fails with error - System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection
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Configurator fails to configure Oracle when Oracle client is installed on server
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Configurator fails to configure Oracle when Oracle client is installed on server
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SBM Configurator returns the misleading error "Connection failed" when SLM is using a fixed port
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When you click on "Test connection" an error displays "connection failed ". Despite the error message, everything is working as expected.
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JBoss is stopped and fails to start.
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Serena Common Jboss is shown as stopped in Configurator and cannot be started here or in Windows services.
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SLM configuration with multiple servers fails if server1 not available
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If you have multiple SLM servers defined in Configurator and the first server listed becomes unavailable, you will not be able to obtain a licence from the second machine. In addition, Configurator will fail the "test connection" if you have used a semi-colon as the separator (which is the correct syntax).
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Error: Database upgrade failed: Cannot connect to database using provided ODBC data source
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When upgrading to 10.1.3 or later you may get the following error when trying to upgrade the database in Configurator - Database upgrade failed : Cannot connect to database using provided ODBC data source
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CM/SDA/SRA/SDA/RLM: Error "SSO Gatekeeper error has occurred: Error obtaining security token. Validation of WS-Federation token failed with code 40:Token issuer not allowed"
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If when attempting to log on to a Serena product using single sign-on (SSO), such as the Serena ALM Configurator or the Serena Deployment Automation user interface, you receive the following error, you must update your SSO STS certificates. ALF SSO Gatekeeper error has occurred: Error obtaining security token. Detail
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