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MS-WORD SRA Agent.docx
Got the following I am running the following bin file on stl-sup-rh1 as dmsys [dmsys@stl-sup-rh1 tmp]$ ls -l *.bin
CMS-XML SRA: Serena Agent Installation failed on linux
Silent install of agent fails 2. What are the steps to reproduce the problem? 4.5.1 on Rhel 5 I can reproduce a customer issue, when I download and install the agent using [root@stl-sup-rh1 dmsys ]# ./SerenaRA-agent.bin -silent -options optionsFile.txt With the following options file [root@stl-sup-rh1 dmsys]# more optionsFile.txt
CMS-XML SRA: Agent installer will silently fail if silent mode options file is specified incorrectly
I can reproduce a customer issue, when I download and install the agent using [root@stl-sup-rh1 dmsys ]# ./SerenaRA-agent.bin -silent -options optionsFile.txt With the following options file
CMS-XML SDA: How to debug a failed mail notification
2013-10-24 12:10:05,803 - Sending email to [pcaruana@serena.com]... 2013-10-24 12:10:31,107 - Sending errors: 1 2013-10-24 12:10:31,111 - Failed emails moved to /opt/serena/sra/ dmsys /.serena/ra/var/email/spooled-email-failed
CMS-XML SDA: Agent does not appear in the UI - run mode does not start but hangs at: 2014-10-22 08:08:45,065 - Agent version: 5.1.2.85
[ dmsys @stl-sup-rh6 bin]$ . ./sraagent run
CMS-XML LDAP authentication is not working
2013-10-18 17:25:35,402 - LDAP authentication failed: Error occurred while attempting to bind to LDAP as the user returned from a search. UserDN is: uid= dmsys
CMS-XML SDA: How to determine the database currently being used
Within the installation location containing the subdirectory of the user that installed the software E.g. /opt/serena/sra/ dmsys /.serena/ra/conf/server Then view the install.properties
CMS-XML SRA: Failed to start Serena RA : java.sql.SQLException: DERBY SQL error: SQLCODE: -1, SQLSTATE: XJ001, SQLERRMC: java.lang.NullPointerException^T^TXJ001.U
2013-11-19 10:22:32,614 - log4j.properties file found at /opt/serena/sra/ dmsys /.serena/ra/conf/server/log4j.properties 2013-11-19 10:22:32,614 - Logging configured. 2013-11-19 10:22:32,617 - Upgrading to version 4.5.1.146
PDF Serena Deployment Automation Guide
-V DbDetailsConnection="jdbc\:mysql\://serverName\:3306/serena_ra" -V ServerDetailsMutualAuth="false" -V IS_INSTALL_MODE="silent" -V AdminDetailsName="admin123" -V AdminDetailsPwd="mypassword123" -V SctTomcatOwner= dmsys -V SctTomcatPort="8080"

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