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CMS-XML ttlicenseusage.log only records concurrent licenses for the "full" user and not named
If you switch on logging of license usage in the Admnistrator you do not currently get named licenses logged . Only concurrent licenses are logged.
CMS-XML How to enable SLM client logging?
You may be asked by Support to enable mlclient debug logging on an SLM client to troubleshoot a licensing issue. This document shows how to set that up.
CMS-XML Concurrent licenses are not released as expected with Active Diagnostics set to Trace
Please use the Active Diagnostics trace setting for limited periods of time as the additional logging is causing Concurrent License to be retained for longer than expected.
CMS-XML Extra emails about license errors
License Manager will send out license error emails about Tracker named or TrackerInet named licenses not being available when a user logs into the web interface successfully with a TeamTrack named license .
CMS-XML Logging on the Mashup manager uses a License
After performing an IISRESET the Mashup Manager consumes license This seem to happen when logging onto the MM and when the Deployed Mashup Tab is clicked from an environment
CMS-XML Administrator Portal shouldn't log you out when you click Exit.
Customer is complaining about this behavior because they have trained their users to not hit the X in sbm as it keeps their license in use for a time so they click Logout. In the case of the admin portal the Exit link logs them out of SBM as well.
CMS-XML SBM user licenses, laptop and mobile/fixed devices
A license will be set for clean up once the user clicks the Exit link in the interface; in SBM 11.4, simply closing the web browser will act like clicking the Exit link in the UI. Clicking this link should return the user to a landing page. If clicking this link logs the user back in (because you are using Windows Authentication), then we need to change in setting in [1]
CMS-XML GetAvailableTransitions call against aux table creates two errors in application event log
An exception occurred while attempting to fetch a record count or a record integer value from the database. The SQL is:
CMS-XML Email recorder consumes license checked out against the SBM server
As a workaround, make sure the user is logged into SBM's web browser before using the email client to send a reply to a note that was received from SBM.
CMS-XML Social View is not visible to Occasional license users
This alternative view of item details enables users to easily collaborate on items. The view includes an item feed and journal log , along with the ability to "follow" an item and see a list of experts.
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