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CMS-XML VM File Server write operations on AIX can be very slow when the client and server are on the same system
There are no performance problems when the AIX File Server client is accessing a File Server running on a different system, or when different systems are accessing a File Server running on AIX. Only when both the client and the server reside on the same system is write performance problematic, if the Operating System being used is AIX.
CMS-XML Dimensions CM and PVCS Version Manager Web Client interfaces no longer work with Chrome as of version 45 (September 2015)
When trying to use the CM or PVCS Version Manager Web Client interfaces with Google Chrome, an error similar to the following is shown: Dimensions CM:
CMS-XML PCLI runs slow and may crash if LOGIN = HOST and PCLI_ID is missing or unmatched
However, due to a bug, not specifying a UserID that matches the HOST-based login will cause PCLI to run slower. When performing operations on a large number of files, having a lacking or mismatched UserID may event cause the PCLI interpreter to crash. This also affects the Version Manager to Dimensions converter (VM2DM), which uses PCLI in the conversion process.
CMS-XML SLM: How to configure SLM (Serena License Manager) and its clients for a redundant server environment
The three-server redundant servers need to have excellent communications on a reliable network, and need to be located physically close to each other. This form of redundancy requires that the servers exchange heartbeats periodically, and poor communications can cause poor performance. Avoid configuring redundant servers with slow communications or dial-up links.
CMS-XML Java Applet gives certificate revocation warning or fails to run after installing Java 7 Update 25 (or newer) on clients in a secured network
When Java 7 Update 25 (or newer) is installed on an end-user's PC in a secured network, meaning a network that cannot reach the Internet, attempts to run the web client for Dimensions CM or PVCS Version Manager may result in an warning similar to: If the Java Security Level has been set to Very High, instead of the message above users may get an error similar to: with the More Information button revealing:
CMS-XML After installing Microsoft Windows patch KB3172605 on a client PC, Internet Explorer can no longer access Tomcat-based servers via HTTPS (ports 8443/8444)
This can affect PVCS VM I-Net , Dimensions CM and SDA
CMS-XML SLM: Certain clients sometimes/consistently cannot connect to the License Server, especially from remote locations
SLM 2.1.4 based clients were first shipped as part of: Serena Dimensions CM 10.1.0 and 10.1.1 Serena Dimensions RM 10.1.0 and 10.1.1
CMS-XML VM I-Net Web Client: Using Streaming File Compression to speed up file transfers
The attached PDF document explains how the file transfer performance of the VM I-Net Web Client can be improved for customers using a Wide Area Network (WAN) or slow Local Area Network (LAN), by using the new Streaming File Compression feature that is available as of VM 7.5.0.0.
CMS-XML VM 8.1.x - 8.2.1 - Version Manager Web Client (VM I-Net) users denied login with error "The resource is locked by session "
see this error message you are experiencing a regular resource lock, which is typically caused by a slow LDAP server, network or disk I/O performance issues or some process slowing down the system where Version Manager is running on. The attached HotFix can be used to deploy a fix for this issue on Version Manager releases 8.1.1 through 8.2.1.0
CMS-XML Click "ALERT: A57" for Java 1.7.x updates solutions for Serena web clients using the Java plug-in may randomly stop working after 14 January 2014.
These blocked features will prevent the web client of certain Serena products from working, such as Dimensions CM and PVCS Version Manager. If you are using Dimensions CM, please see Knowledgebase Solution S140201 If you are using PVCS Version Manager, please see Knowledgebase Solution S140200
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