If your LDAP server is configured to use Secure Sockets Layer ( SSL ), the Version Manager client needs to know about the SSL certificates being used, or needs to trust the Certificate Authority that signed the certificate using by the LDAP server. Without this you will receive errors, such as:
This issue originates from the location of the directory containing the certificate files, as defined in the LDAP information file pvcsldap.ini using the directive CertificateDirectory
When Version Manager uses an SSO server running as part of SBM 11 or newer, and SSL Client Certificate Authentication is enabled, attempts to authenticate with a Username and Password (i.e. not using CAC) give an error similar to: Serena PVCS Version Manager (PCLI) v8.5.3.0 (Build 071) for Windows NT/80x86