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SLM: How do I move (rehost) my existing license keys to a new server?
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Please see the following video demonstration for instructions on how to rehost your licenses to the new server: When you are ready to rehost your license, go to the Software Licenses and Downloads (SLD) at:
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SLM: How to configure SLM (Serena License Manager) and its clients for a redundant server environment
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Unlike a regular license key, the key provided in this email cannot be pasted into your Serena License Manager. To install the key, please use the following instructions :
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SLM: Certain clients sometimes/consistently cannot connect to the License Server, especially from remote locations
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Change the SLM server configuration so that the main (lmgrd) server is always using the same port. You can pick the default value of 27000. For detailed instructions , please see KB article S136346 .
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SLM: How to access the Serena License Manager through a firewall / What TCP ports are used by the Serena License Manager?
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For instructions , as well as a reason why it is preferable to always specifying the port number on the client, see KB doc S137310 . You can find the lmgrd port and the merant vendor daemon port that the License Manager is currently using in the *.log file, by looking for: 11:55:10 (lmgrd) lmgrd tcp-por
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Serena License Manager 2.1.4 (SLM 2.1.4)
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1.4 Redundant License Servers In Quorum Are No Longer Shut Down (DEF83454 - Server) Note: For instructions on setting up redundant servers for SLM , refer to Solution 5004775 in the Solutions area of http://support.serena.com
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PVCS Version Manager returns message that it could not connect to the specified license server, or that the license has expired
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If no client workstations are able to successfully check out a license and the message persists, it's possible that the server is not running properly and troubleshooting help will be needed from Serena Support. On the Knowledgebase there is an article at S128639 that has 2 scripts attached, one for UNIX/Linux and one for Windows, and instructions on how to run the scripts. Follow the directions, zip or tar up the resulting output and send it to Microfocus Support for analysis (create a new case if you don't have one already).
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Debugging the flow of licenses
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For more info on FlexLM Command-Line syntax please refer to FlexLm user's guide located in Install_Dir>\Serena\License Manager\\doc\FLEXlm User's Guide
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How to enable SLM client logging?
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How to enable SLM client logging?
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SLM: Licensing from A to Z
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SLM : Licensing from A to Z
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SLM: How to determine your version of Serena License Manager
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SLM : How to determine your version of Serena License Manager
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