Attached are two log 4 j .properties file which have debug logging enabled. As noted in the filename, the files should be placed in the following directories:
exception loading pvcscon log 4 j :WARN No appenders could be found for logger (com.serena.dmnet). log4j:WARN Please initialize the log4j system properly.
To find out, temporarily increase the debugging level of the STS component of the SSO server. To do this, shutdown the SSO server and edit the log 4 j .properties file that is used by the TokenService.
Navigate into the folder webapps/bws/WEB-INF/classes Locate the file log 4 j .properties and open it with a text editor. Within the file, locate the comment line
When attempting to logout of Pulse and if SSO is enabled, the user is unable to log out of Pulse as it logs the user back into Pulse immediately. This solution is specific to Dimensions CM 14. 4 , 14.5 and 14.5.1.
