If it still doesn't work, there may be a problem with multiple versions of Java installed on your machine. Sometimes multiple versions will cause conflicts with each other. In order to fix this, it's usually easiest to go to the Add\Remove Programs area in Windows and remove any old versions of the Sun Java Runtime.
Beginning with PPM 10.2.3, the Microsoft Project Connector (MSP Connector) is supported for use with Microsoft Project (MSP) 2007 and 2010. However, if you are using MSP 2010 on a Windows 2003 or Windows XP box, the MSP Connector install will give an error. This error is caused by the version of Windows Installer that comes on these operating systems.
Document view gives error "Database specified in security token was not found in the collection of supported database servers" followed by "The Document Repository is not configured correctly"
The Product Lifecycle page lists each product release, its status and the end of support date. Start at the Product Lifecycle page. Search for you product in the dropdown list.