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Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
CMS-XML Project Portfolio Management (formerly Mariner) 2009 R1 Supported Platform Matrix
The attached document explains in detail which operating systems, hardware, integrations, upgrade paths, etc are supported with PPM 2009 R1.
CMS-XML Product Lifecycle and Platform Matrix
The Product Lifecycle page lists each product release, its status and the end of support date. Start at the Product Lifecycle page. Search for you product in the dropdown list.
CMS-XML Document view gives error "Database specified in security token was not found in the collection of supported database servers" followed by "The Document Repository is not configured correctly"
If you copy your PPM database from one server to another (i.e. to create a test environment or upgrade hardware), the document settings will still be in the database table , but they will not be recognized by the environment. When the users open the Documents view, they will receive error:
CMS-XML Radial Chart on Scorecard not Refreshing automatically.
1. Login to a database that has the scorecard defined along with the sub views that control the data in the chart. The easiest thing to do is login to the support instance called "Serena Support MOD92"
MS-EXCEL PPM 2009 R1 Supported Platform Matrix.xls
General Serena Project Portfolio Management 2009 R1 Supported Platform Matrix - current as of 09-Oct-2009 Supported
CMS-XML Does Mariner/PPM work with Firefox?
Some aspects of the Tools module NOTE: For the specific versions of FireFox which are supported , check the Mariner/PPM platform matrix .
CMS-XML PPM 10.2.3 Patch Release
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browsers, third party plugins and integrations, Serena product integrations, character sets, and upgrade paths. The platform matrix for patch 10.2.3 can be found on-line .
CMS-XML PPM 10.2.4 Patch Release
If you are unsure of your current release of Project Portfolio Management, contact support at support@serena.com for addition help. For additional detailed information about applying patches to PPM, see the section Applying Patches in the Deployment Guide . Supported Platform Matrix
CMS-XML PPM 10.2.5 Patch Release
If you are unsure of your current release of Project Portfolio Management, contact support at support@serena.com for addition help. For additional detailed information about applying patches to PPM, see the section Applying Patches in the Deployment Guide . Supported Platform Matrix
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