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CMS-XML How to find the Mariner logs
... navigate to the SQL Reporting Services folder ... ... SQL Server\ MSSQL \Reporting Services ... ... account has modify permission . ... , add these permissions . ... account has modify permission . ... , add these permissions . ... account has modify permission . If not, add these permissions . ... SBM Event Logging for Mashup Event notifications in Mariner. The following log can be found on the SBM server itself and may help diagnose issues with Mashup Event notifications fired from within a Mariner notification. C:\Program Files\Serena\ Business Mashups \Common\jboss405\bin\AlfEventManager.log
CMS-XML Message The permissions granted to user 'NT AUTHORITY\NETWORK SERVICE' are insufficient for performing this operation. (rsAccessDenied)
This will occur when anonymous access has been removed from the Reports and ReportServer virtual directories that Mariner is setup to use. It looks like installing any of the MSSQL Service Packs removes anonymous access which is required for reports to function from within Mariner.
CMS-XML SQL to show all license counts as well as remaining licenses.
The PPM or Agile Admin tool may show you have X number of licenses available but when you try to add a user to a license it may say you don't have any left. The following sql statements can be run against the database to help troubleshoot where the discrepancy may be.
CMS-XML Get "SSO Access Denied" error running SBM to PPM integration with SSO enabled.
Click the "Enable Serena Business Mashups Security Authentication" check box In the Username/Password fields use the same SBM user that you use in the "Auth" sections of your SBM Web Services. The username specified on this screen is only used to login to the SSO server but the actions performed by the web services will still be performed by the username specified in the Orchestration Workflow steps.
CMS-XML When logging into Mariner, user has error "Logon Failed: Unable to connect to database"
The SQL login or password have changed. To test this, log into SQL Enterprise Manager with the same login that is given in the web.config file. This will give a better error.
CMS-XML My Timesheet view doesn't show grid to enter time. You can't see the days of the week anymore just for certain users.
Find out from the user having the problem what their login name is for Mariner/PPM Run the following sql command substituting the 'xxxx' value with the users login name. DELETE PES_UserSetting
CMS-XML How to troubleshoot report server issues: Can you run Mariner reports within SQL Reporting Services?
Often times, running a report from within Report Server will give a better or more complete error message. Mariner provides a pre-configured data source that requires a security token from a logged in user in lieu of a password. It also determines which Mariner data connection to use from this security token.
CMS-XML Installer fails with "PPM Reporting feature is dependent on SQL 2008 R2 Reporting Services" if running SQL Report Server 2008 R2 SP1
[ User Impact / Workaround Required] Option 1: Uninstall SQL 2008 R2 SP1, install PPM Reporting, re-install SP1.
CMS-XML How to make PPM connect to SQL via a trusted connection or NT account instead of SQL account.
The PPM Admin tool makes two connections to the PPM database when you attempt to save your changes. One as the NT user running the PPM App Pool and another as the NT account of the Logged in user . For that reason make sure the user you're logged into Windows as is either the same NT account that runs the PPM App pool or that the account you're logged in with is also a member of the database as a db_owner role.
CMS-XML After upgrading PPM, the integration with SBM no longer works
</ns1:Source> <ns1: User /> <ns1:EventControl><ns1:EmEventId>B274AA9C2DB269F9821296496256187</ns1:EmEventId>
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