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CMS-XML How to upgrade from Agile 2010 R1 or Agile 2010 R2 to Agile Planner 2.3
Keep in mind that there are countless implementations methods which can be used to deploy Mariner. This document assumes that all of the Mariner components are installed on a single server. If you need additional details for other deployment methods, contact Serena Support.
CMS-XML How to upgrade a Agile 2009 R3 installation to Agile 2010 R1, or Agile 2010 R2, or Agile Planner 2.3
Keep in mind that there are countless implementations methods which can be used to deploy Agile. This document assumes that all of the Agile components are installed on a single server. If you need additional details for other deployment methods, contact Serena Support.
CMS-XML How to Reset the User Settings
So, if your datasheet (or report) always gives you an error but works fine for others, the problem could be with the dates you had selected last time the report was run. The dates you entered last time are "remembered" by the system as part of your user settings. Next time you open the datasheet/report, the same dates are used again.
CMS-XML How to move configuration changes from staging environment to production environment
Export the type system (Setup | Configuration | Types Setup | Item Types | Export Type System). For information about which configuration changes are exported as part of the type system, see KB S137457 .
CMS-XML External mashup events give error in alfeventmanager.log.
This issue can affect any product that sends external alf events to SBM and doesn't include a username or password in the event ( sends events anonymously ). This issue mostly affects users who may have upgraded SBM to a version after 10.1. In versions of SBM prior to 10.1 SBM would accept anonymous external alf events but after 10.1 the default is to not accept anonymous events and require authentication.
CMS-XML ItemManagement Web service operations do not return User Login IDs
The ItemManagement Web service operations GetWorkItemChangesForTransaction and GetWorkItem return the User's first and last name for Resource type attributes. This prevents the replication of these data type fields to other tools, which use the login ID, including SBM and the Agile Connector.
CMS-XML Pie chart gives error "Input string was not in a correct format"
include type= Story Columns = Name, Description, QA Owner, Dev Owner, Estimated Effort Organize = Dev Owner
CMS-XML Product Lifecycle and Platform Matrix
The Supported Platform Matrix outlines the product releases with their supported client-side and server-side information, including supported operating systems, browser, third party plugins, product integrations, character sets, and upgrade paths. To navigate to this page:
CMS-XML Datasheet: When toggle filter to be off, no items are displayed on the report
5. Observe the report 6. Click Include All, and click Filtering to be toggled On Actual Result:
CMS-XML About deleting users from Mariner/PPM or Agile Planner
The peadmin user (in Mariner/PPM) and the aodadmin user (in Agile Planner) always have full permissions, including Purge Data. Be very careful when logging into the system with this account name.

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