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The Orchestration Engine cannot send the Web service request at Service step SAC_GetMapRecordForProductAndRelease with Agile Connector

The Orchestration Engine cannot send the Web service request at Service step SAC_GetMapRecordForProductAndRelease to the endpoint defined as http://agileserver/SerenaConnectors/SerenaAgileConnector.asmx . You should verify that the definition is correct and that the server is responding.

Some users get email notifications while others do not

Have the user login and check under Tools | Define Notifications. They will only get notifications on items that are marked as active.

External mashup events give error in alfeventmanager.log.

The problem is if you use the Mashup Event tab on a Nofication Definition . You can create a Notification definition for things like Item Add, Item Update etc and when you fill in the Mashup Event tab you can tell it the endpoint url and event name.

How to install the Serena Business Manager to Agile Connector on Windows 2008 (IIS7)

There is probably an application that got created during the install called "Default Application2" You can right click on that and delete it. To test your work navigate a browser to the following location on the Agile server and the Web Service definition should show up. The Agile Connector is now installed correctly and you can continue the steps in the setup guide.

Troubleshooting Microsoft Message Queue (MSMQ) Problems or Notification sending problems.

Setup a very simple notification definition that will send an email to your normal login user (not peadmin/aodadmin). Make sure the notification is very simple, such as one that fires every time a project (or story) is updated. Also, make sure it is very generic without any filters or restrictions.

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