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CMS-XML Event viewer gives error "Fatal WebException occured with status: SendFailure"
Several times per second, the event viewer application log gives error:
CMS-XML How to Reset the User Settings
This document applies to Mariner/PPM and Agile/Agile Planner. Both of these applications manage user settings in the same way.
CMS-XML Error "Received an HTML response instead of an XML response" when open document view
The user who is running PPM (the application pool user) does not have permissions to read the doc store folder. Give this user full control to the entire doc store folder structure.
CMS-XML When opening Documents Manager Administration, PPM Administration, or Agile Administration tool error "ConnectFailure.; Unable to connect to the remote server"
You may also get the following error in the Application Event Viewer. User Message: Fatal WebException occurred with status: ConnectFailure. Dev Message: Fatal web exception
CMS-XML How to install the Serena Business Manager to Agile Connector on Windows 2008 (IIS7)
Navigate to the Default Web Site Right click the Default Web Site and choose Add Application In the Alias field type "ConnectorForAgile"
CMS-XML Troubleshooting Microsoft Message Queue (MSMQ) Problems or Notification sending problems.
Under Configuration | Environment Settings | Notification Settings, find the Notification Queue Name. Verify that this queue exists on the server. You will find the queue in Manage My Computer under Services and Applications \Message Queuing\Private Queues (or Outgoing Queue).
CMS-XML The Orchestration Engine cannot send the Web service request at Service step SAC_GetMapRecordForProductAndRelease with Agile Connector
Login to the SBM Application Administrator tool Click on the Environment you deployed the application to. Click the Endpoints tab
CMS-XML Web Services "[URL_TO_GSOAP sbminternalservices72]" returned an error
This may be an issue with the way users were imported / created in SBM. Perhaps, this is caused by an upgrade from an old version of TeamTrack. Check the TS_TIMEPREFERENCES column in the TS_USERS table in the Application Engine database for the user. The only valid values for TS_TIMEPREFERENCES are 0 or 1. If you have any other value in TS_TIMEPREFERENCES, replace it with a 0 or 1.
CMS-XML How to upgrade from Agile 2010 R1 or Agile 2010 R2 to Agile Planner 2.3
A separate test application server from the production environment A separate test database from the production database

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