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CMS-XML How do I change the server name in email notifications to have fully qualified domain name in the url?
On the Agile server open the Windows registry with regedit.exe Find the following key HKEY_LOCAL_MACHINE\SOFTWARE\Serena\Agile Planner\WebServiceClients
CMS-XML How do I change the server name in email notifications and the Copy URL option to use a fully qualified domain name in the url?
On the web server open the Windows registry with regedit.exe Find the following key: Mariner/PPM -- HKEY_LOCAL_MACHINE\SOFTWARE\Pacific Edge Software\WebServiceClients
CMS-XML How to change the Agile client timeout
Here are the instructions to increase the timeout: On your server , navigate to the installation directory, by default this is C:\Program Files\Serena\Agile\Agile. Find the Web.config, and open it in notepad.
CMS-XML When opening Documents Manager Administration, PPM Administration, or Agile Administration tool error "ConnectFailure.; Unable to connect to the remote server"
Scroll near the bottom of the file, and see if you have multiple connections created with the same name. If so, change the name of one of the connections to make them unique.
CMS-XML Error: "Could not add database connection." Manually editing web.config prompts to "save as"
Could not add database connection.; Could not add database connection.; System.Web.Services.Protocols.SoapException: Could not add database connection. at PacificEdgeSoftware.PESWebServices.PESWebConfig.AddDBConnection(String Title, String Server , String ServerType, String Database, String UserID, String Password, Boolean forceConn)
CMS-XML External mashup events give error in alfeventmanager.log.
In versions of SBM after 10.1 do the following. Edit the following file on the SBM server . C:\Program Files\Serena\SBM\Common\jboss405\server\default\deploy\eventmanager.war\WEB-INF\alf.properties
CMS-XML How to upgrade a Agile 2009 R3 installation to Agile 2010 R1, or Agile 2010 R2, or Agile Planner 2.3
Launch the Agile Administration tool, and create each of the connections previously listed on the login screen. If you switched SQL Servers make sure the new connection points accordingly.
CMS-XML Webex: Problems joining a Webex returns Error 104
We have a customer with whom we regularly webex and when they try connecting to a Webex session using their Windows 2008 64 bit server , they get
MS-WORD Agile OleDB Data Source.docx
Data Source: This is case sensitive and must match the name of the connection on the Agile login screen. Location: This is the Agile Server name and Virtual directory name. Note: for Agile on Demand the location will be agile.serena.com/agile
CMS-XML How to install the Serena Business Manager to Agile Connector on Windows 2008 (IIS7)
How to install the Serena Business Manager to Agile Connector on Windows 2008 (IIS7) Due to an issue in the 1.0 Serena Business Manager to Agile Connector you can't successfully install on a server running IIS7 like Windows 2008.
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