You see the following error when troubleshooting the Agile to SBM integration. "Unable to find selection operand value: XXX" Where XXX is the name of the item type that is trying to be created.
In the example above the Agile value for "PES-User-Story" can be found by going to the Configuration | Types Setup | Work Types screen and clicking on Story. On the right side of the screen it will by the value in the "System Name " field.
Those seem to work fine wether you have Single Sign On (SSO) turned on in SBM or not. These are predefined external notifications with names like AgileWICreate, AgileWIUpdate. These were built specifically for the Agile to SBM connector.
Scroll near the bottom of the file, and see if you have multiple connections created with the same name . If so, change the name of one of the connections to make them unique.
On Windows 2008 if you manually try to edit the web.config file with Notepad and aren't logged in to the computer as the Administrator account you may need to open Notepad as administrator. If you right click on the Notepad icon in the start menu there should be an option to Run As Administrator. When you open the web.config file with notepad running as an administrator you should be able to just save the file without being prompted to "Save As" a different file name .