Find Answers

Filter Search Results
All Operating Systems:
All Windows (4)
All Products:
Agile Planner (5)
All Solution Types:
Documentation Update (1)
Installation & Customization (2)
Product Tips & Advice (2)
Source:
Solutions (5)
 
Ask a Question
Example: "Database could not be verified"  
Tips | Start Over | Solutions | Alerts | Patches | Defects  
  Results
CMS-XML How to delete your Web User Settings
If the user's settings seem to be causing display issues, you can delete the settings from the database using the command below. NOTE: SQL scripts should be run by your DBA
CMS-XML How to change the Contact Support link
The following script will change the Contact Support link to point to the location you give: UPDATE PES_System SET sys_Value = 'xxx Complete URL here xxxx'
CMS-XML Agile help may point to old version of online help file on certain screens.
To fix this run the two sql scripts against the agile database. update PES_DesignerForm set dfm_Layout=REPLACE(Cast(dfm_Layout as nvarchar(max)),'appVersion=2009.03.00.9999','appVersion=2010.01.00.9999') update PES_DesignerForm set dfm_Layout=REPLACE(Cast(dfm_Layout as nvarchar(max)),'help.serena.com/mariner','help.serena.com/alm')
CMS-XML How to Reset the User Settings
To reset your user settings, run the script below. The force the system to "forget" all of your previous settings and set the system back to its defaults. Be sure to replace "xxxx" with the login name of the user having trouble.
CMS-XML How to upgrade a Agile 2009 R3 installation to Agile 2010 R1, or Agile 2010 R2, or Agile Planner 2.3
Download the attached .sql script file.

Welcome kb sso

My Recent Searches

Search Feedback

Are we answering your questions?

Additional Assistance

  • Submit a Case Online
  • FAQs