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CMS-XML Get this error in Orchestration Workflow log from Agile to SBM integration "Unable to find selection operand value: XXX"
In the case above XXX may have been in the item map section like below. <ItemMap direction="Both"> <Source>PES-User-Story</Source>
CMS-XML External mashup events give error in alfeventmanager.log.
In the case of Agile 2.3 there are some built in external mashup events that will fire if you have the SBM Integration Settings filled in on the Configuration | Integration Settings screen. Those seem to work fine wether you have Single Sign On (SSO) turned on in SBM or not. These are predefined external notifications with names like AgileWICreate, AgileWIUpdate.
CMS-XML Event viewer gives error "Fatal WebException occured with status: SendFailure"
Several times per second, the event viewer application log gives error:
CMS-XML How can you make Agile not check the browser version you're using to login with?
The following change will cause users logged into Agile to be kicked out of their session and be forced to login again so make this change in off hours. Open the web.config file in the following default install folder. C:\Program Files\Serena\Agile Planner\Agile\web.config
CMS-XML How to change the Agile client timeout
Reset IIS. (This will log all users out of the Web client.)
CMS-XML Troubleshooting Microsoft Message Queue (MSMQ) Problems or Notification sending problems.
Log into Mariner/Agile. Go to Setup | Configuration | Environment Settings | Notification Settings. Set the Notification Queue Server Name to be the name of the Mariner/Agile web server machine (do not use localhost).
CMS-XML About deleting users from Mariner/PPM or Agile Planner
The peadmin user (in Mariner/PPM) and the aodadmin user (in Agile Planner) always have full permissions, including Purge Data. Be very careful when logging into the system with this account name.
MS-WORD Agile OleDB Data Source.docx
Data Source: This is case sensitive and must match the name of the connection on the Agile login screen. Location: This is the Agile Server name and Virtual directory name. Note: for Agile on Demand the location will be agile.serena.com/agile
CMS-XML How to Reset the User Settings
To fix the root cause of the error, we recommend that you take a backup of your database BEFORE clearing the user settings. Then, open a support case ( support@serena.com ). You can send us the backup, and we will work with you on a permanent fix.
CMS-XML How to upgrade a Agile 2009 R3 installation to Agile 2010 R1, or Agile 2010 R2, or Agile Planner 2.3
Click the Migrate button. If you get any errors, copy them from the bottom half of the migration screen and create a support case for additional help. NOTE
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