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Click here to download Connector Documentation
The SBM Connector documentation is available for download with the Connector software. Please select your version of SBM and download the appropriate Connector Software which contains the documentation. Please note you must be licensed for the Connector pack in order to download.
CMS-XML Using the Agile to SBM connector Agile isn't updating parent value on submit
Using the Agile to SBM connector Agile isn't updating parent value on submit
CMS-XML How to install the Serena Business Manager to Agile Connector on Windows 2008 (IIS7)
In the Physical path field drill down to the location you installed the Agile Connector to. By default it would point to the following.
CMS-XML The Orchestration Engine cannot send the Web service request at Service step SAC_GetMapRecordForProductAndRelease with Agile Connector
Redeploy the Process Application from within Composer Login to the SBM Application Administrator tool Click on the Environment you deployed the application to.
CMS-XML ItemManagement Web service operations do not return User Login IDs
The ItemManagement Web service operations GetWorkItemChangesForTransaction and GetWorkItem return the User's first and last name for Resource type attributes. This prevents the replication of these data type fields to other tools, which use the login ID, including SBM and the Agile Connector .
CMS-XML External mashup events give error in alfeventmanager.log.
Those seem to work fine wether you have Single Sign On (SSO) turned on in SBM or not. These are predefined external notifications with names like AgileWICreate, AgileWIUpdate. These were built specifically for the Agile to SBM connector .
CMS-XML Login failed unable to connect to the database using Agile Administrator
Login failed unable to connect to the database using Agile Administrator
CMS-XML When opening Documents Manager Administration, PPM Administration, or Agile Administration tool error "ConnectFailure.; Unable to connect to the remote server"
When opening Documents Manager Administration, PPM Administration, or Agile Administration tool error "ConnectFailure.; Unable to connect to the remote server"
CMS-XML Webex: Problems joining a Webex returns Error 104
We have a customer with whom we regularly webex and when they try connecting to a Webex session using their Windows 2008 64 bit server, they get
CMS-XML What web services does the Agile Administration tool use?
This might be helpful in troubleshooting setting up connections using the Agile Administration tool or when you're generally not able to connect with the Agile Administration tool to create a connection.

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