Under the Help menu, there is an option for Contact Support. If your company has their own help desk team, you may want to change this link to point to the help desk website .
1. Describe the problem & the customer's use case scenario? Customer would like to setup their own Work Hierarchy but when they mark certain work types as Inactive then the Add button doesn't show what's in the work hierarchy.
The Product Lifecycle page lists each product release, its status and the end of support date. Start at the Product Lifecycle page. Search for you product in the dropdown list.
If you are running Agile Planner 2.3 the online help for certain views may point to the old help system. You can see this in the url of the help page . The 2.3 help link should use this folder in the path Agile_23 but you may see this in the path on certain pages agile_2010_r1.
Open the IIS Administration Console Open the Properties where the Web Site that the Mariner/Agile virtual directory resides (by default, it is the Default Web Site ). Click on the ASP.NET tab