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How to fill in ole db provider information in Excel using Agile.
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How to fill in ole db provider information in Excel using Agile.
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About deleting users from Mariner/PPM or Agile Planner
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The user you are trying to delete is associated with data in the system and cannot be deleted unless you have the Purge Data permission OR Error trying to delete user as it is assigned to a resource.
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How to move configuration changes from staging environment to production environment
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Copy the production data to the test environment AND the staging environment. (This is done to ensure that all information matches production.)
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Product Lifecycle and Platform Matrix
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The Supported Platform Matrix outlines the product releases with their supported client-side and server-side information , including supported operating systems, browser, third party plugins, product integrations, character sets, and upgrade paths. To navigate to this page:
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Document view does not work correctly when added to a story
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You can attach, check out, check in, update, and view the files just find. But, you cannot enter any of the supporting information . In other words, you can't enter a title or description.
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Default values are not set for imported data
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Work around: The user needs to manually update the imported items, or delete the imported items, update the spreadsheet to fill in these columns, and reimport the data .
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How to upgrade a Agile 2009 R3 installation to Agile 2010 R1, or Agile 2010 R2, or Agile Planner 2.3
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Upgrade Steps: Launch the Agile Administration tool, and note the information for each of the connections listed on the login screen. Because Agile 2009 only supports SQL Server 2005 and Agile 2010 only supports SQL Server 2008, perform these database steps:
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Event viewer gives error "Fatal WebException occured with status: SendFailure"
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The NotificationService.log file also gives these errors: 13 Sep 2011 22:31:50,965 [Scheduler] (null) INFO 5 - Using services host: SERVERNAME at URL https://SERVERNAME/Agile/WebServices/peswebconfig.asmx 13 Sep 2011 22:31:50,965 [Default] (null) ERROR 5 - Fatal WebException occured with status: SendFailure.
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How to upgrade from Agile 2010 R1 or Agile 2010 R2 to Agile Planner 2.3
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Locate the web.config file and make a copy of it outside of the C:\Program Files\Serena\Agile folder (This step is precautionary if you need to re-add any customizations later.) Launch the Agile Administration tool, and note the information for each of the connections listed on the login screen. Uninstall the existing version of Agile.
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Webex: Problems joining a Webex returns Error 104
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The following information was supplied by Cisco In order to resolve the issue, please advise your user to follow the below steps. Download, extract and run the WebEx services removal tool from http://support.webex.com/supportutilities/WBXRemoveTool.zip
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