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CMS-XML What's New or Getting Started screen shows error in Agile about Object Not Set to Reference or 404 file or directory not found.
What's New or Getting Started screen shows error in Agile about Object Not Set to Reference or 404 file or directory not found.
CMS-XML Product Lifecycle and Platform Matrix
The Product Lifecycle page lists each product release, its status and the end of support date. Start at the Product Lifecycle page. Search for you product in the dropdown list.
CMS-XML ItemManagement Web service operations do not return User Login IDs
The ItemManagement Web service operations GetWorkItemChangesForTransaction and GetWorkItem return the User's first and last name for Resource type attributes. This prevents the replication of these data type fields to other tools, which use the login ID, including SBM and the Agile Connector.
CMS-XML Printing a chart should print a page for each attribute in the Bar Length option
You can have a chart in agile with multiple attributes set for the bar lengh and when you view the chart you can change the attribute and see different attributes on the chart but when you go to print the chart it only ever prints the first attribute in the drop down. You will have to manually change the chart so the attribute you want to print is first in the list in order to print it. A better way to do this would be to just print a seperate page in the resulting .pdf
CMS-XML What web services does the Agile Administration tool use?
When you initiall start the Agile Administration tool it calls the following web service to list the existing connections. After it lists the existing connections when you attempt to create a new connection or view the details of an existing one the Admin tool uses the following web service url.
CMS-XML Users are not automatically added as a Resource
The issue is that the accelerator database that ships with AOD does not have the “add new users as a resource” enabled. So when the customer started adding users they were not be added as resources. The affect of this is that you could not assign any users to the stories/tasks.
CMS-XML SQL to show all license counts as well as remaining licenses.
Run this query first to show all the available license types available and what total count should be available. This total should correspond with the Admin tool.
CMS-XML How to manually uninstall Agile
This will allow you to quickly find the Serena keys inside this folder. All of the keys will start with "C:\Program Files\Serena\Agile". There will be about 100 of these keys.
CMS-XML External mashup events give error in alfeventmanager.log.
In the case of Agile 2.3 there are some built in external mashup events that will fire if you have the SBM Integration Settings filled in on the Configuration | Integration Settings screen. Those seem to work fine wether you have Single Sign On (SSO) turned on in SBM or not. These are predefined external notifications with names like AgileWICreate, AgileWIUpdate.
CMS-XML How to upgrade from Agile 2010 R1 or Agile 2010 R2 to Agile Planner 2.3
Delete the \Serena\Agile folder. Install Agile Planner. Restart IIS by going to Start | Run, and typing in "iisreset".
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