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CMS-XML Using the Agile to SBM connector Agile isn't updating parent value on submit
The SBM parent item only updates when you update the child Agile item, not when you just Add a new Agile child item. 4. What is the business impact of this issue? If you are relying on the value of the field in SBM to be the sum of it's children just like it is in Agile then you have a problem because the only time the parent sbm value changes is when you update an item in Agile, not when you add a new item.
CMS-XML Item type was not mapped error when using the SBM Report Mover widget in Agile.
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CMS-XML Get this error in Orchestration Workflow log from Agile to SBM integration "Unable to find selection operand value: XXX"
In the case above XXX may have been in the item map section like below. <ItemMap direction="Both"> <Source>PES-User-Story</Source>
CMS-XML How to Reset the User Settings
To fix the root cause of the error, we recommend that you take a backup of your database BEFORE clearing the user settings. Then, open a support case ( support@serena.com ). You can send us the backup, and we will work with you on a permanent fix.
CMS-XML External mashup events give error in alfeventmanager.log.
In versions of SBM after 10.1 do the following. Edit the following file on the SBM server. C:\Program Files\Serena\SBM\Common\jboss405\server\default\deploy\eventmanager.war\WEB-INF\alf.properties
CMS-XML How to upgrade a Agile 2009 R3 installation to Agile 2010 R1, or Agile 2010 R2, or Agile Planner 2.3
If you switched SQL Servers make sure the new connection points accordingly. ... If you get any errors, copy them from the bottom half of the migration screen and create a support case for additional help. ... If you get any errors, copy them and create a support case for additional help.
CMS-XML How to change the Agile client timeout
How to change the Agile client timeout
CMS-XML How to change the Contact Support link
How to change the Contact Support link
CMS-XML How to move configuration changes from staging environment to production environment
How to move configuration changes from staging environment to production environment
CMS-XML Status bar doesn't change when you select a different sprint
Status bar doesn't change when you select a different sprint
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