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CMS-XML Product Lifecycle and Platform Matrix
The Supported Platform Matrix outlines the product releases with their supported client-side and server-side information , including supported operating systems, browser, third party plugins, product integrations, character sets, and upgrade paths . To navigate to this page:
CMS-XML Using SBM to Agile report mover you get an error "All Items" was not created because: Creating or Mapping Agile Work Items failed.
You will get this error if you try to move an SBM item with the report mover with a Sprint selected on the Right side of the screen as the target in the drop down. The purpose of the report mover tool is to move items into Product Backlogs, Release Backlogs or Backlogs under a Product and not straight into a Sprint. After moving the items to one of these backlogs you would then use Agile to put the items into Sprints.
CMS-XML External mashup events give error in alfeventmanager.log.
This issue can affect any product that sends external alf events to SBM and doesn't include a username or password in the event ( sends events anonymously ). ... The end of this doc offers a workaround to enable SBM to again accept anonymous alf events. ... You can create a Notification definition for things like Item Add, Item Update etc and when you fill in the Mashup Event tab you can tell it the endpoint url and event name.
CMS-XML About deleting users from Mariner/PPM or Agile Planner
If you were to delete a user, the values on the financial views would be changed, task plans actuals would be changed, and work items would give unexpected behavior. Also, the corresponding relationships with that user (for example, the Product Owner, Dev Owner, etc) would be lost. Instead, you should make the users inactive, which frees up their license while retaining the associated data .
CMS-XML Agile help may point to old version of online help file on certain screens.
If you are running Agile Planner 2.3 the online help for certain views may point to the old help system. You can see this in the url of the help page. The 2.3 help link should use this folder in the path Agile_23 but you may see this in the path on certain pages agile_2010_r1.
CMS-XML Item type was not mapped error when using the SBM Report Mover widget in Agile.
This error will happen if you don't have the SBM item type mapped to the Agile item type in the "AgileToSBMAttributesMapping.config" file in the root of the Agile virtual directory .
CMS-XML How do I get a list of all Agile items that have documents attached as well as the path on the file system in the doc store repository?
By altering the following sql to match your database names it will show all the items in the docstore as well as the corresponding file system path. SELECT obj_ UID as Item_ID ,obj_Name as Agile_Item_Name ,'root_'+ Cast(doc_RootFolderID as nvarchar(100)) as Doc_Root, Cast(doc_GUID as nvarchar(100)) + doc_FileName as SubFolder, doc_FileName as Original_Filename
CMS-XML Import tool doesn't save values when children are imported at the same time.
2. Notice after you import that the Estimated Effort field on the story is blank but the excel file should have made it 10 3. If you delete the items you imported and import again but this time set the task to false in the excel file so it doesn't import. 4. Import again and notice the Story will have an Estimated Effort value.
CMS-XML How to upgrade from Agile 2010 R1 or Agile 2010 R2 to Agile Planner 2.3
Open the folder where the Agile virtual direcotry points to. By default this is C:\Program Files\Serena\Agile\Agile
CMS-XML Event viewer gives error "Fatal WebException occured with status: SendFailure"
Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.
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Product Demos

Dimensions CM: Delivering changes from a work area to a stream (demonstration)
This demonstration shows you how to deliver changes from a work area to a stream in Dimensions CM, restrict the deliver to specific folders in the work area, and relate a new item to the correct design part.
Dimensions CM: Working with items, part 1 (demonstration)
This Dimensions CM demonstration shows you how to perform impact analysis to determine which files are affected by specific changes
Dimensions CM: Resolving conflicts (demonstration)
This demonstration shows you how to resolve conflicts between your work area files and the item tip revisions in a stream in Dimensions CM

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