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CMS-XML How do I change the server name in email notifications to have fully qualified domain name in the url?
How do I change the server name in email notifications to have fully qualified domain name in the url?
CMS-XML When opening Documents Manager Administration, PPM Administration, or Agile Administration tool error "ConnectFailure.; Unable to connect to the remote server"
When opening Documents Manager Administration, PPM Administration, or Agile Administration tool error "ConnectFailure.; Unable to connect to the remote server "
CMS-XML Webex: Problems joining a Webex returns Error 104
We have a customer with whom we regularly webex and when they try connecting to a Webex session using their Windows 2008 64 bit server , they get
MS-WORD Agile OleDB Data Source.docx
Data Source: This is case sensitive and must match the name of the connection on the Agile login screen. Location: This is the Agile Server name and Virtual directory name. Note: for Agile on Demand the location will be agile.serena.com/agile
CMS-XML How to install the Serena Business Manager to Agile Connector on Windows 2008 (IIS7)
How to install the Serena Business Manager to Agile Connector on Windows 2008 (IIS7) Due to an issue in the 1.0 Serena Business Manager to Agile Connector you can't successfully install on a server running IIS7 like Windows 2008.
CMS-XML How to change the Agile client timeout
Here are the instructions to increase the timeout: On your server , navigate to the installation directory, by default this is C:\Program Files\Serena\Agile\Agile. Find the Web.config, and open it in notepad.
CMS-XML How to upgrade from Agile 2010 R1 or Agile 2010 R2 to Agile Planner 2.3
Keep in mind that there are countless implementations methods which can be used to deploy Mariner. This document assumes that all of the Mariner components are installed on a single server . If you need additional details for other deployment methods, contact Serena Support.
CMS-XML Troubleshooting Microsoft Message Queue (MSMQ) Problems or Notification sending problems.
Under Configuration | Environment Settings | Notification Settings, verify that the Notification Queue Server Name is correct. Do not use "localhost", even if the MSMQ is on the same server as Mariner/Agile.
CMS-XML Non Story Work "Add" button doesn't show work type in Sprint Task Board.
When looking at the Sprint Task Board and the Non Story Work section there is an Add button there. If a work type can have children then that work type won't show in the Add list. For instance if you have Defects setup in your work heirarchy as being able to Exist without a parent then that work type will show in the Add list, but if that Defect type is capable of having children like a Task etc. the Defect work type won't show in the Add list anymore.
CMS-XML How to upgrade a Agile 2009 R3 installation to Agile 2010 R1, or Agile 2010 R2, or Agile Planner 2.3
Keep in mind that there are countless implementations methods which can be used to deploy Agile. This document assumes that all of the Agile components are installed on a single server . If you need additional details for other deployment methods, contact Serena Support.
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