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CMS-XML Logged into Workcenter but main body of page never loads and just shows spinning icon. Work center won't load.
Logged into Workcenter but main body of page never loads and just shows spinning icon. Work center won't load .
CMS-XML SBM On-Demand: Loading icon does not go away in SBM Workcenter
SBM On-Demand: Loading icon does not go away in SBM Workcenter
CMS-XML Work Center does not load and hangs with loading icon - error includes: /resourcemgmt/workcenter/menuItem/top
If work center does not load and hangs with a locading icon then either: (1) Put on a network trace: Network Trace gives unusual error from first JSON request:
CMS-XML Loading icon in SBM Workcenter does not go away.
When logging into Workcenter , the loading icon may not go away and prevent the user from performing any actions.
CMS-XML Loading image does not come up in Workcenter
In Workcenter , the loading image does not come up when an item is being transitioned. The SBM users are unsure whether SBM Workcenter is actually working in the background or still waiting for them to re-hit the transition button.
CMS-XML Cannot logon to Work Center as the User Interface hangs with loading symbol - error in workcenter.log ...[MenuItemController] -- could not execute query ...select TS_LOCALE from TS_APPLICATIONS where TS_ID = ...
Cannot logon to Work Center as the User Interface hangs with loading symbol - error in workcenter .log ...[MenuItemController] -- could not execute query ...select TS_LOCALE from TS_APPLICATIONS where TS_ID = ...
CMS-XML Wrong application group is loaded after refreshing SWC page
If you choose one of applications on Work Center toolbar and then reload the page in browser (e.g. by hitting F5) the following error may appear stating: "Error initializing application group". The same problem appears if you save a bookmark for the application into browser favorites and invoke it from favorites (e.g. http://servername/ workcenter /tmtrack.dll?shell=swc#3).
CMS-XML External access url stuck on Loading screen after upgrade to 10.1.5.1. How to setup anonymous submit or External user Access in 10.1.5.1+
In order to setup a new virtual directory for use with SBM besides the two defaults ( tmtrack, workcenter ) for user access in 10.1.5.1+ use the following steps. This article also pertains to setting up anonymous submit using the "External Access" option on the "Other Settings" screen in the Authentication area in configurator.
CMS-XML SBM 10.1.5.2 Hotfix 1 for DEF278104 and DEF278105 - Repository has no content after upgrading to SBM 10.1.5.2 and Work Center does not complete loading
: Special Firewall Case: Repository does not fully load and does not display all content. DEF278105 : SBM Workcenter may not work if placed behind a proxy that uses junction points This hotfix is for 10.1.5.2 with no other hotfixes applied.
CMS-XML Work Center fails to load when Common Services is included in a Tomcat cluster
1. Stop Tomcat 2. Open file: C:\Program Files\Serena\SBM\Common\Tomcat 7.0\server\default\conf\EHCacheConfig.non-clustered\ workcenter _ehcache_config.xml 3. Copy last two nodes:
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