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CMS-XML "Failed to contact Authentication Service", Repository Runtime Server URL is blank; gsoap gives 404; sbminternalservices72 gives 404
Response You must use a POST request to get answer from gsoap ! If you do not get the response above, try the following known use cases.
CMS-XML When users try to login, they get error "Invalid User ID or password" even when the information is correct
Copy the URL from the error and put it in your browser. A successful message will say "You must use a POST request to get answer from gsoap !" Any other message is an error.
CMS-XML Cannot connect to Mashup Manager / Application Repository
Check that gsoap is working i.e. http://servername-v:80/gsoap/gsoap_ssl.dll?aewebservices70 " should give the following response: "You must use a POST request to get answer from gsoap ! see WebWare gsoap ISAPI module documentation."
CMS-XML Login attempt to SBM 10.1 Application Repository fails with no error message
You must use a POST request to get answer from gsoap ! see WebWare gsoap ISAPI module documentation. If the URL cannot be reached because it is incorrect or needs a fully-qualified domain name, the server name can be changed in the Host field on the Component Servers tab in SBM Configurator in most cases.
CMS-XML "Premature end of file" error in sso-idp.log or mashupmgr.log
"You must use a POST request to get answer from gsoap !" In this instance the error shown was the following: "HTTP Error 403" You Don't have authorization to view this page.
CMS-XML How to troubleshoot Subversion (SVN) to SBM connector issues.
You must use a POST request to get answer from gsoap ! see WebWare gsoap ISAPI module documentation.
CMS-XML Invalid user name or password with SSO enabled, cannot log into Application Repository if SSO is disabled
If you do not get an invalid post request , and instead get an internal 500 error referencing the sbmproxy, then set the gsoap virtual directory to use the same application pool that the tmtrack virtual directory uses. This will be fixed in a later release, but is a valid workaround in current versions of SBM.
CMS-XML How to get more logging when the SBM GSOAP web service is called
You can use the attached registry keys to enable some very basic logging about the soap request and response that gets sent and received from notifications or other web services. This can be particularly helpful when a soap request or response is too large and gets chopped of in the Common log. This logging will show the entire request and response envelope.
CMS-XML Possible System Hang or performance issue - Using Mass Update will allow the "button" to re-submit the form to post the request multiple times
When transitioning large numbers of items via mass update, it is possible to hit the 'button' and re-submit the form post repeatedly. The more items you are transitioning the more likely you are to this as you will see a longer delay on the form. Hitting this multiple times can cause the system to get all locked up while these multiple requests are going against the same records.
CMS-XML Email replies from Lotus Notes not posting correctly
Manager 4.5Release Control 4.5Release Manager 4.0.1Release Manager 4.5 Requirements Manager 4.0.1 Requirements Manager 4.5SBM 10.1.2Service
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