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Please visit our products downloads page to obtain documentation on your product. For particular articles regarding your issue, try making your search more specific.
CMS-XML How to setup Dimensions CM, RM and other Serena products to utilize the SBM SSO using LDAP authentication model
Goal: To enable SSO enabled product to login using SBM SSO without requiring the user to exist in the SBM database .
PDF User completes interaction with SBM
User completes interaction with SBM Clicks X to close browser window? NO
CMS-XML Delays in getting an SLM license causing login lag for TeamTrack/SBM
Delays in getting an SLM license causing login lag for TeamTrack/ SBM
CMS-XML Launching SBM System Administrator or SBM Login Screen give error "InitExtension Failed" "License Server XXXX could not be contacted"
Launching SBM System Administrator or SBM Login Screen give error "InitExtension Failed" "License Server XXXX could not be contacted"
CMS-XML SBM users sometimes consumes the wrong license for users that have named licenses assigned to them
SBM users sometimes consumes the wrong license for users that have named licenses assigned to them
CMS-XML SBM Seat and Content licenses show as Concurrent licenses in SLM
SBM Seat and Content licenses show as Concurrent licenses in SLM
CMS-XML When does SBM return named and concurrent licenses? How long is an SBM license in use before it is released back into the license pool?
When does SBM return named and concurrent licenses? How long is an SBM license in use before it is released back into the license pool?
CMS-XML Serena License Manager 2.1.5 (SLM 2.1.5)
Serena License Manager now supports native x86 64bit Windows servers and clients. 1.2 (DEF193988) SBM named license checkout may result in unnecessary calls to SLM server (client-side fix, included with SBM as of release 2009 R4 and newer) When SBM detects a named legacy user license ("Tracker", stand-alone or as part of "Professional", and "TrackerInet" ) it requests the license with the "_named" portion added to the feature.
CMS-XML SLM: How to access the Serena License Manager through a firewall / What TCP ports are used by the Serena License Manager?
Out of the box, SLM clients (Dimensions CM, Dimensions RM, PVCS Version Manager, SBM , TeamTrack and Tracker) connect to the lmgrd process by trying all ports in the 27000-27009 range on the specified SLM server. Once connected to lmgrd, that server informs the client on what port the merant vendor daemon is listening, after which the client connects to this port to request a license.
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