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How to setup Dimensions CM, RM and other Serena products to utilize the SBM SSO using LDAP authentication model
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To change the default SBM SSO behavior, modify the configuration.xml in the following ways. After modification, the user will only be allowed into any product that also contains the authenticated user. Configuration.xml can be found in jboss405\ server \default\deploy\tokenservice.war\web-inf\conf
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How to enable SLM client logging?
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Perform the following actions on the machine that is communicating with the SLM server (e.g. SBM server , CM server , RM server , PVCS VM server or client): Windows: Do one of the following:
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SLM: How to access the Serena License Manager through a firewall / What TCP ports are used by the Serena License Manager?
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Out of the box, SLM clients ( Dimensions CM , Dimensions RM, PVCS Version Manager, SBM, TeamTrack and Tracker) connect to the lmgrd process by trying all ports in the 27000-27009 range on the specified SLM server . Once connected to lmgrd, that server informs the client on what port the merant vendor daemon is listening, after which the client connects to this port to request a license.
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Serena License Manager 2.2.0 (SLM 2.2.0)
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Supported Server Platforms Windows 2003 Server R2 EE ... Windows 2008 Server R2 SE ... Windows 2012 Server R2 SE ... Windows 2016 Server (64- ... Dimensions CM 2009 R2 ... ... 2.0 server is only supported ... Dimensions CM 14.1 ... ... Updating the SLM server and License Manager ... If you are running the x86 ... not the SLM server will not start ... ... has a modified installer that works on ... On Operating Systems using UAC (Windows Server 2016, Windows 7, Windows 8, Window 10), use run right-click | Run as administrator
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Serena License Manager 2.1.5 (SLM 2.1.5)
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... bit Windows ( server-side fix) ... 64bit Windows servers and clients. ... calls to SLM server (client- ... ... and Colors ( server-side fix) ... Expired Licenses ( server-side fix) ... Requires Manual " Run as Administrator" Invocation ( server-side fix) ... item and selecting Run as Administrator. Windows 2003 Server Enterprise Edition (32-bit x86) Windows 2003 Server Enterprise Edition (32-bit emulation on 64-bit Itanium) Windows 2008 Server (32-bit and 64-bit) ... Serena Dimensions CM 2009 R2 ... Updating the SLM server and License Manager
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Delays in getting an SLM license causing login lag for TeamTrack/SBM
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network adapters being used by the server running TeamTrack / SBM. This is an Advanced setting on the TCP/IP or TCP/IPv4 Properties for the adapter, listed on the WINS tab.
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How to fix an SLM server that stopped working after renaming the operating system
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If the system running the Serena License Manager (SLM) has been renamed, the license server will no longer be able to start. The SerenaLicenseServer.log file will contain something similar to:
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SLM: Running License Manager in a cluster (fail over / high availability / redundant / quorum) environment FAQ
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Technically, no. In a clustered setup, the system would spread out traffic across several servers so each server would host a portion of the workload. License Manager cannot be setup in a cluster.
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How to automatically start the Serena License Manager (SLM) server during boot of a UNIX or Linux system
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commands as the user designated to run SLM. Following that, links need to be created from the appropriate /etc/rc#.d directories to indicate at which runlevel the process needs to get started and at which it needs to get stopped.
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SLM 2.2.0: SLM GUI sometimes shows "Failed to Connect to Serena License Server" after restarting the SLM server process
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Before using the Products tab, ensure that: - The Serena License Server process is running - At least one valid license key is installed
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