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CMS-XML SLM 2.1.1 user names with umlaut cause problems when added manually
User names containing German national characters (Umlaut ä, ö, ü, ß) cause problems when added manually through License Manager for named licenses if not used in upper case only. If a user name gets added in lower case through the License Manager interface , License Manager translates all the characters into their uppercase value and adds this to users.lst.
CMS-XML Cannot start Serena License Manager (SLM) the catalina.out shows: hostid is (Can't get hostid of type 2 [])
The recommendation was for the Linux admin to reconfigure the Linux box to have eth0 be available as part of the available network interfaces . For the particular customer, there was is an eth0 adapter defined in the /etc/sysconfig/network-scripts directory, but the administrator has not enabled it.

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