Find Answers

Filter Search Results
All Operating Systems:
All Products:
All Solution Types:
Ask a Question
Example: "Database could not be verified"  
Tips | Start Over | Solutions | Alerts | Patches | Defects  
Pages [Next]
CMS-XML The FlexNet documentation shipped with SLM does not match the release of FlexNet used by SLM
The FlexNet documentation found at doc\ FLEXlm User's Guide \enduser.pdf does not match the release of FlexNet that is used by SLM.
CMS-XML The Windows SLM service is not being removed during the uninstall
The SLM service is not being removed by the standalone SLM windows installer which creates an orphaned service and when a reinstall occurs the service has the potential of breaking if SLM is installed to a different directory. A manual change to the registry fixes the problem
CMS-XML SLM 2.1.5 64-bit version for Windows fails to uninstall
Please follow the instructions in KB doc S140838 on how to remove the 64-bit version of SLM 2.1.5 for Windows.
CMS-XML SLM: How do I move (rehost) my existing license keys to a new server?
Please see the following video demonstration for instructions on how to rehost your licenses to the new server: When you are ready to rehost your license, go to the Software Licenses and Downloads (SLD) at:
CMS-XML Serena License Manager 2.1.5 (SLM 2.1.5)
1.5 License Manager UI Requires Manual "Run as Administrator" Invocation (server-side fix)
CMS-XML SLM Error: Invalid license key (inconsistent authentication code)
still needs to list it as one of the values that gets returned, but it is OK for this HostID to not be the first one in that list. Instructions on removing the bad key can be found in Knowledge Base article S133890 .
CMS-XML Serena License Manager 2.2.0 (SLM 2.2.0)
On Windows platforms, if you have a previous version of SLM you must uninstall it before installing version 2.2.0. To uninstall the Windows 64-bit version of SLM 2.1.5 follow the instructions in this Serena knowledgebase article S140838
CMS-XML SLM: How to access the Serena License Manager through a firewall / What TCP ports are used by the Serena License Manager?
For instructions , as well as a reason why it is preferable to always specifying the port number on the client, see KB doc S137310 . You can find the lmgrd port and the merant vendor daemon port that the License Manager is currently using in the *.log file, by looking for: 11:55:10 (lmgrd) lmgrd tcp-por
CMS-XML How to uninstall the 64-bit version of Serena License Manager 2.1.5 for Windows
When attempting to uninstall the 64-bit version of Serena License Manager 2.1.5 for Windows via the Uninstall option in Programs and Features, or the Remove option in Add or Remove Programs, the application remains installed on your system. To uninstall this version of SLM , please follows the instructions below.
CMS-XML The lmgrd process of the Serena License Manager crashes intermittently on Solaris
To solve this problem, please follow the instructions in KB article P2706 to download and install a replacement file for the lmgrd executable.
Pages [Next]

Welcome kb sso

My Recent Searches

Search Feedback

Are we answering your questions?

Additional Assistance

  • Submit a Case Online
  • FAQs