The error below if found in the Application event log for some customer who are using seat based. It is log a regular frequent intervals. Event Type:Error Event Source:Serena Business Mashups Web Services Event Category:None Event ID:2 Date:9/23/2011 Time:9:08:33 PM User:N/A Computer:SERENAT2 Description:<\p>
When using Seat licenses, using LDAP First, then Internal Passwords and is set to Auto-Add LDAP users. If a user mistypes their login, a new SBM account is created.