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CMS-XML How Seat Licenses and Content Licenses work with SBM Concurrent and Named Licenses
A seat license is not "checked out" in the traditional sense, and therefore does not require any user administration on the SLM server. ... Any user that is not flagged as Deleted and has an Access Type (Product Access) other than None is considered to be active.
CMS-XML How to stop the SLA service after installing SSM 5.3
If you install SSM 5.3 with SBM 11.2 or 11.3, the SLA service is removed from the Manage Services tab in SBM Configurator. This is caused by a defect in SBM that is scheduled to be fixed in SBM 11.4.
CMS-XML SBM uninstalls Dimensions services
The uninstall of SBM removes Dimensions service Tomcat "Serena Common Tomcat". If you have Dimensions (10.1.3) and SBM on the same server, Dimensions webclients will not be working anymore after SBM is uninstalled.
CMS-XML How does the December 31, 2020 end-of-life for Adobe Flash effect SBM (Solutions Business Manager) and SSM (Service Support Manager) and RLC (Release Control)?
Adobe will remove the Flash Player runtime, and browser vendors (Microsoft, Google, Apple, Mozilla) will remove the ability to display Flash-based content. This removal impacts old versions of SBM, SSM and RLC. To read more about the Adobe Flash end-of-life announcement, see Adobe’s Flash & The Future of Interactive Content blog post.
CMS-XML How to delete categories and services from Request Center
Beginning in Request Center 3.5, you can delete unwanted categories. However, you can only "hide" services. You cannot "delete" them.
CMS-XML Notification Server gets a Null Pointer Exception when debug log is turned on in the Configurator Mail Services section - Error: "While job executing java.lang.NullPointerException"
Notification Server gets a Null Pointer Exception when debug log is turned on in the Configurator Mail Services section - Error: "While job executing java.lang.NullPointerException"
CMS-XML Deleted category and service comes back after a deploying Service Request
3) Log into SRC. Notice that the deleted items are back.
CMS-XML SRC services pointing to external links adds &serviceID to the end of the URL
Update the URL to have a question mark on the end . This will prevent "serviceid" from being added to the end. Using the example above, you would change the URL from https://www.createjigsawpuzzles.com to be https://www.createjigsawpuzzles.com?
CMS-XML The endpoint reference (EPR) for the Operation not found is /eventmanager/services/ALFEventManager and the WSA Action = null
This will be accompanied by erroneous messages in Activities Log : ERROR -- Cannot deploy BPEL definition for process model alf/360b46a5-168c-42a5-af26-f0196fae2610/ - null Failed to complete the deployment to server "Default BPEL Server" at 5/17/17 5:10 PM.
CMS-XML Deleted user's scheduled report is not removed
Release Control 6.0Release Manager 5.1.1 Service Manager 5.1.1
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