On the server on which SBM Application Administrator is installed, navigate to Program Files\Serena\SBM\Common\jboss405\server\default\conf\jboss- log 4 j .xml. Search for the SerenaCommonLogger section. Change:
The event processing stalls and the event never makes it to the Orchestration engine. The following can be seen if DEBUG level logging is turned on in the alf_ log4j .properties else nothing is logged.