Error (1) occurs because there is not enough memory left in the OS to load the JVM. Error (2) has also been known to sometimes occur for the same reason.
Following error may be received when trying to load the user workspace after installing SBM 2009 R4 or R4.01: "InitExtension Failed: Unable to initialize ALF SSO library : 'Failed to load JNIBridge configuration file='C:\Program Files\Serena\SBM\Application Engine\alfssojavabridge\javabridge_config.xml''
This means that the class loading conflict has appeared while loading the CL code between the following libraries : Tomcat 7.0\server\default\lib\common-logger-11.0.jar Tomcat 7.0\server\default\webapps\eventmanager\WEB-INF\lib\common-logger-11.0.jar
Latest Version of Firefox does not load the Application Repository - Message: SBM Application Repository does not support the browser (version) you are currently using. Please try one of the browsers listed below:
This behaves in two odd ways: (1) HTML5 on - stuck loading when you select the owner (2) HTML5 off - takes you to email the owner and you cannot select the item
After creating templates used for Knowledge Management, the load template option may fail to list the created templates. This can occur if the KM Template search report was created via a deployment rather than a promotion or if the KM Template search report is created manually.
An embedded listing report has been created via AppScript. On Submit, AppScript creates the report URL which is then rendered within an iFrame in a HTML enabled text field.
1) Create new process app with application 2) Add new listing report to the process app 3) Delete all columns from the report (there will be Item Id and Title columns by default)
Selecting the option to 'Show project item identifier' shows the project name and the application name. For example, the project name is 'Duplicate SBM' and the application name is also 'Duplicate SBM'. Selecting the option will have the form load with the following: 'Duplicate SBM Project Duplicate SBM'