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CMS-XML Process app loses the ability to link a Change to a Release Package - transitions missing
Process app loses the ability to link a Change to a Release Package - transitions missing
CMS-XML Configuring SSM 5.3 and RLC 5.2 (How to link an SSM Change to an RLC Release Package)
There is one step missing for the attached instructions. In the section called "Updating the SSM Change Management Process App", follow this additional step. Edit the form called "Submit" and add the field called "PLC Provider UUID" to the form. For example, you can add it to the bottom of the form in the section called " Linked Items".
CMS-XML Add/Modify URL not working when linking/referencing a file
The Add/Modify URL is not working if when trying to reference a file and you select Move Reference to URL box . The reference gets created but you are unable to open the link once it is created.
CMS-XML SBM Connect for SharePoint Help is not accessible
The system cannot find the file specified. Error: The file serena_sharepoint_solution_help is not installed To work around this problem, copy the readme file (readme_serena_sharepoint_solution.htm) from the package to the SharePoint folder (C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\TEMPLATE\LAYOUTS\Serena) and rename the file to "serena_sharepoint_solution_help".
CMS-XML URL Encoding for Hyperlinks and Buttons on Custom Forms
To work around this problem, you can add "'');" in the URL box on the Behavior tab for the hyperlink on the custom form. For example:'');
MS-WORD SSM and RLC Integration.docx
Adding the Resolved Notification After you have configured the process apps and deployed them, open SBM Application Administrator and add a notification to invoke the Update Linked Package transition. NOTE: Alternatively, you could update the release package directly from the Close and No (to CLOSED) transitions by adding an action directly to those transitions; however, a notification is easier to maintain and implement, especially if you perform all the same steps with the Incident Management application, in which there are 6 – 8 transitions going to the closed state.
CMS-XML Social view toggle may overlap controls
If SOO forms are customized, the Refresh | Print View links may get covered by the Details | Social box
CMS-XML Issue with JavaScript in Service Portal's project: New PC Request
Opened Composer and go to the SSM Starter Pack > PC Request form and went to Actions> Submit: Set Description> Edit> Click the link > Last line of Receiving Address take away the comma.
CMS-XML External Users do not have an easy way to Manage Projects
Open the Search by Keyword screen. Under the Projects box is a link for "Manage My Projects".
CMS-XML Form based Combo fields fail validation
Form based combo fields will fail validation if there is a custom form on a transition that has a form-only combo box that is not tied to a field.
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