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CMS-XML Email templates being cut off
Email templates being cut off
CMS-XML Email notification templates for Serena Service Manager
Email notification templates for Serena Service Manager
CMS-XML No information about promoted email templates in Activity Log.
No information about promoted email templates in Activity Log.
CMS-XML Deployment of Global PA deletes email templates
Deployment of Global PA deletes email templates
CMS-XML Notification email templates do not get applied if not within first 200
Notification email templates do not get applied if not within first 200
CMS-XML Email notificaiton templates are missing from Serena Service Manager 1.0
The templates can be downloaded from the Knowledgebase - see S138127. They should be copied to the installation directory \Application Engine\emailtemplate\notificationtemplates and a PUT FILES performed from the System Administrator.
CMS-XML Field missing from email notification. If you have a field value in a notification email template and that fields name contains a comma it is missed from the email.
Field missing from email notification. If you have a field value in a notification email template and that fields name contains a comma it is missed from the email .
CMS-XML Not able to save email templates in Configurator.
Not able to save email templates in Configurator.
CMS-XML User Error Template setting for mail client not sending failure emails for "deffered" failure
User Error Template setting for mail client not sending failure emails for "deffered" failure
CMS-XML Emails created using the "Preferred E-Mail Client" do not use the default template
c) At the very top of the email window, click the option called "Click here to use your preferred e-mail client". d) Enter some text and send the email. e) Update the default email template from here: C:\Program Files\Serena\SBM\Application Engine\emailtemplate\useremailtemplates\default.txt and save changes.
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