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CMS-XML The Active Users system report does not work when Oracle is the database
The Active Users system report does not work when Oracle is the database
CMS-XML Stability or performance issues can occur when the User Interface logging in Active Diagnostics is set
Stability or performance issues can occur when the User Interface logging in Active Diagnostics is set
CMS-XML Out of Office delegation changes item owner back to the original user
Expected Result: Delegated user should be the owner of the case (at specific State) when the OOO is still active . Actual Result:
CMS-XML URL with login parameters does not work if Auto-Logout Timed-out users is set.
If the Auto-Time out functionality in Serena Business Manager (SBM) is active , it is not possible to pass a URL of the following format to SBM in a browser. http:///tmtrack/tmtrack.dll?ReportPage&Template=reports%2Flist&reportid=68&ttAuthUID=admin&ttAuthPWD= The login page will be returned with the message "The session has expired."
CMS-XML Creating a report with two matching runtime fields caused user report issues until system refreshed
If you have a listing report with two matching query at runtime fields on an aux table then when you try "FIND" on this field you will get "error on page" from IE and expanding that “form.Report Type is null or not an object” from qbetop.js. The "find" seems to never finish and also you cannot create a listing report with any search criteria (all search criteria options are blank even for inactive/ active ). To recreate:
CMS-XML Not possible to import Users from LDAP when creating Contact info
The following request from user 'admin2' at address '10.253.132.250' has been active since 01/30/2014 07:09:06: Thread number 15, 1 active , 20 total Request: 'JSONPage&command=ldapimport&action=importusers&timestamp=1391090887'
CMS-XML When logged into user workspace using 'login as another user' function and then opening Application Administrator, user is not logged in as the actual user.
You will need to switch back to the user with administrative privileges or close the active session and login again.
CMS-XML Running a "Requery" after a search on active items returns both active and inactive items
This can happen when the "Auto-Requery" display preference is enabled. A workaround is to disable the "Auto-Requery" display preference under the "Display" tab in the user profile.
CMS-XML Backlog Trend Reports display inactive states as active
Backlog Trend Reports display inactive states as active
CMS-XML SLA rules do not change to "Active" when start date arrives
SLA rules do not change to " Active " when start date arrives
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