Find Answers

Filter Search Results
All Operating Systems:
All Products:
All Solution Types:
Ask a Question
Example: "Database could not be verified"  
Tips | Start Over | Solutions | Alerts | Patches | Defects  
Pages [Next]
Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
Article How do I register as a new Serena product user?
CMS-XML Cannot initialise the value array so that previous values are wiped out for orch having a loop that creates/updates a multi field in an SBM item (or any array).
d. If for any item at the end of processing counter is < maxxount then I simply populate the remaining value array elements with the value from array element [1] until we reach maxcount e. SBM ignores the duplicate values If you would like a simple example msd containing this workaround then please contact Support
CMS-XML Field overrides affect listbox sizes
If a multi group field is set up as a listbox with list size other than default of 5, when the this field is overridden in Composer on a transition and then deployed, on AE ... non-default list size , as set out in the underlying table. This makes it impossible for users to change the list size and override the field on the transition via the supported interfaces. The only way this can be achieved is by updating the TS_PROPERTIES.TS_MULTISELECTSIZE for the field and the particular transition.
CMS-XML Multiple email address for data import does not work
Fill in all required sections In the "Notification E -mail" try and enter 2 emails address separated by comma as the docs says on PAGE 360 of the "sbms_app_admin_guide.pdf" and also the help page from the tool (see attachment) User should be able to enter multiple email addresses but are not allowed to.
CMS-XML SBM 10.1.5 the Advanced Function in the Mail Client setup has no help screens
There is an Advanced option in Mail Client setup in Configurator. The Help for the screen was not updated . It simply has place holders for that help.
CMS-XML Message that states "Query project at runtime is no longer supported" does not consistently appear in Serena Request Center
The first project may or may not be used by another service; therefore, the alert may or may not appear. The alert will never display text that reads "'Query project at runtime' is not longer support. Select an unused project or create multiple services (each associated with a different project)".
CMS-XML How does the December 31, 2020 end-of-life for Adobe Flash effect SBM (Solutions Business Manager) and SSM (Service Support Manager) and RLC (Release Control)?
If you are running an SBM version older than 11.4, you need to upgrade as soon as possible. Once Flash is disabled, you will no longer be able to render Rich Graphical Reports, add/ update users or permissions, make workflow or project level updates , add/ update notifications, etc. SBM versions 2009 R1 through SBM 11.3.1 use Adobe Flash for Rich Graphical Reports and the web-based Application Administrator.
CMS-XML Work Center dashboard does not promote - error in the workcenter.log - [WorkCenterDeploymentController] -- org.hibernate.exception.DataException: could not update
Please contact Support for details on how to identify and resolve this issue.
CMS-XML RPC-bound Web Services Not Supported
Mashup Composer cannot import RPC-bound Web services. RPC-bound WSDLs are not supported by Mashup Composer because they are multi -part and because they support operation overloading, where the same name can apply to different operations in different situations.
Pages [Next]

Welcome kb sso

My Recent Searches

Search Feedback

Are we answering your questions?

Product Demos

Dimensions CM: Introduction to streams (demonstration)
This demonstration introduces Dimensions CM streams.

Additional Assistance

  • Submit a Case Online
  • FAQs