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XML SLS_export_starter_pack.xml
root BACKUP INFO<hr size=1 color=lightgrey>
CMS-XML SBM for Oracle driver does not recover after losing its connection
If an Oracle database goes off line (during backups , for example), the SBM server will try to re-establish the connection for about 20 minutes and then fails to try any further. It is expected that SBM will try periodically until the database comes back online, however, this is not the case with the Oracle for SBM Driver / Oracle.
CMS-XML External users interface via external direcotry is broken in WorkCenter - SBM 10.1.5
Here's the list of files to backup then edit. styles/swc/default/backlogView.css styles/swc/default/controls/facetfilter.css
CMS-XML Find Reports page may appear blank in Internet Explorer
To workaround the issue in your version is to add the following line directly below the <HEAD> tag of the rptportal.htm template in the install directory / SBM/ Application Engine / template folder (please take a backup copy of this file before changing it)
CMS-XML OnChange form actions and OnChangeCallback from javascript do not file for Multi Select boxes in IE9 and IE10
Workaround as follows: Make a backup copy of the following two files. C:\Program Files\Serena\SBM\Application Engine\template\javascript\utilities.js
CMS-XML Can't unset 'Limit selections using field dependencies and project selections' since upgrade
Either uncheck this at runtime or you can change this via the report template and you can change the default as follows. Please take a backup of the file before you do this.
CMS-XML VM I-Net users trying to associate source code with issues in SBM via Internet Explorer are continualy asked to install VMteamtrackconnection
Make a backup copy of the files: SBM\Application Engine\template\issuelinkassociations.htm SBM\Application Engine\template\issuelinkloginform.htm
CMS-XML We do not support action type of transition on transition that is coming in to a Decision.
Workaround is to go into Application Engine/bin/javascript/aeplugin_2009_r2.js and take a backup copy of the file and then locate the following line: function ResizeEmbeddedReportFrame(id)
CMS-XML " SLA not Found " when selecting a project in the Application Administrator
....drivers\etc\hosts Please take a copy before editing as a backup . (2) Add the server to the domain.
CMS-XML Social View in Work Center with IE9 shows state labels upside down.
C:\Program Files\Serena\SBM\Application Engine\bin\styles\modern_blue\social\index2.css Make a backup copy of this file called index2.css.original Edit index2.css in notepad.exe
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