| |
Results |
|
Cannot log in to Web Interface after opening anonymous submit page
|
1. Open anonymous submit page 2. Try to login to the web interface (go to http:///tmtrack/tmtrack.dll) The following error message appears:
|
|
|
|
With SSO enabled, the user gets logged out after changing their password
|
The user is able to login. Then, have the user change her password in the profile. The user will be logged out / prompted with a log on page and display the message "Invalid UserId or Password".
|
|
|
|
SLM: How to consolidate multiple license keys for one Host ID into a single license file
|
With a valid Serena Support login that is tied to a site ID with current Support Maintenance (both are required) go to http://support.serena.com/licensing/Default.aspx Complete the 4 drop-down selections for Site , Product, Serial Number and version. ... If you choose "Save to file", there will be a prompt to choose the location and the default file name will be "ConsolidatedLicenseFile.lic".
|
|
|
|
Provide more information on Mashup Manager login page when login fails
|
Provide more information on Mashup Manager login page when login fails
|
|
|
|
DIM CM: Incorrect message on web tools login page
|
DIM CM: Incorrect message on web tools login page
|
|
|
|
Get this error in SBM UI with IE 11 "The website declined to show this webpage"
|
You may see the following error when trying to view an item in SBM if you use IE 11. "The website declined to show this webpage "
|
|
|
|
"Session has expired, please login again" with anonymous submit and auto-logout
|
Use Case Use of 'auto-logout timed-out users' to force the browser to time out to the login page . There is also the need for the anonymous submit feature. When the user enters the anonymous submit URL into the browser, they get the SBM login page which displays the message, "Session has expired, please login again".
|
|
|
|
Logon as another User does not automatically select (Self) when returning back to own login
|
When using feature of ' Logon as Another User' and want to go back to being ourselves, the immediate search result is the name of the person we are logged in as rather than self. The expected result is that it should go to user that is searched rather than the user that you are currently logged in as.
|
|
|
|
The Page Cannot Be Displayed . . . Cannot Find Server or DNS Error
|
When trying to get to the log in dialog of the Teamtrack Application Engine, the following error message may appear after a long period of attempting to load the page :
|
|
|
|
Unable to login using SSO and IE9
|
The user is presented with the SSO sign-in page. After entering credentials, the user is returned to login page . At times, it appears that the sign in starts and the user gets kicked out.
|
|
|
