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CMS-XML SSM830: Maintnenace Patch SSM83001 (all customers installing SSM V8.3.0)
SSM830: Maintnenace Patch SSM83001 (all customers installing SSM V8.3.0)
CMS-XML z/OS 2.5 Compatibility with ChangeMan ZMF, ChangeMan ZMF Client Pack, ChangeMan SSM, Comparex, StarTool FDM and StarTool IOO
ChangeMan ZMF Client Pack 8.2 Patch 5 ChangeMan
CMS-XML Are Serena products affected by the OpenSSL Heartbleed Bug?
In response to the security flaw found in OpenSSL, known as the Heartbleed Bug (CVE-2014-0160), Serena has analyzed our software to determine if any are vulnerable to this bug. The nature of the bug is such that secure connections to a server are vulnerable to potential bleeding of somewhat random server memory into a response to a client . See heartbleed.com for full details.
CMS-XML Licensing implications of z15 System Recovery Boost feature on ChangeMan ZMF, ChangeMan SSM, Comparex, StarTool FDM, and StarTool IOO
[1] Shuts down the system substantially faster than any prior Z machine. [2] Helps restart and recover the middleware environment and client workloads substantially faster than on any prior Z machine. [3] Delivers higher processor capacity for a limited time following an IPL during a boost period so that the operating system can start faster and client workloads can catch up and work through a backlog after a downtime."
MS-EXCEL SSM_8.3.2_Supported_Platform_Matrix.xls
The "Server OS" worksheet describes the Server operating systems are supported on a per release basis The " Client OS" worksheet describes the Client operating systems are supported on a per release basis The "Database Management Systems" worksheet describes which DBMS versions are supported on which operating systems for each release.
CMS-XML InstallShield Wizard
Questions have surfaced from customers regarding the InstallShield Wizard used on mainframe products used for mainframe products shippped on CD. 1) Does the InstallShield Wizard install the mainframe product on the PC? 2) Why are entries for StarTool being written to the PC register?
CMS-XML Interfacing A Trouble Ticket System With SSM
Several customers have expressed interest in mapping SSM actions into their current trouble ticket system. ("Trouble ticket" systems may also be called incident tracking systems, help desk systems, or similar names. Commercial examples include Serena TeamTrack or Serena Business Mashups, IBM Info/Man, and BMC Remedy.)
CMS-XML Slow response times on SSV updates
Customer is using the SSV files and each time they save an edit change it takes about 1 minute for the SSV update to happen. This is even happening with only 1 user on the task.
CMS-XML HPSMAINT and HPSINTEG get RC=16
A customer is running there ZMF weekly housekeeping for there SSV Master Files and HPSMAINT and HPSINTEG are returning a RC=16 with the following output. HPS0062I SSM Recovery environment initialized for HPSINTEG STRC998I SSM Abend detected, cleanup will be attempted
CMS-XML HPSMAINT ending with 104 error.
When the customer runs the HPSMAINT job it fails with a RC=104 and after the ChangeMan task comes up users are having issues saving their changes to the SSV files. They then need to run the SVRSTOR job with the last backups to get around the issue in the task. There used to be 2 014 errors, but we gave them HPSMAINT from CSSM/03 and now there is still 1 104 error.
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