on Windows 2000. When attepting to run the Cfgagent from the Start/Program/Serena software/ configure Notification agent, customer receives an "access denied" message. This only occurs on Windows 2000.
Cannot install ChangeMan ECP 3.2.1 on a Windows 2003 machine. The " Configure Notification Agent" steps for Windows 2000 don't work (e.g. there is no Applications tab, no tabs at all).
This message can indicate that your ChangeMan ECP license is expired. Check the Jserv.log file (Located in the ChangeMan ECP\AppServer\logs folder in a non- custom install). If the license is expired, the log will have a message similar to the following:
