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Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
CMS-XML ECP cannot see applications or packages when DS user uses 'Advanced' properties
When a ChangeMan DS user uses the Advanced properties to validate user against an operating system , ECP does not display any applications or packages when successfully connected to DS server . Connection to the DS server through ECP is successful, but when searching, no applications are listed within the drop down box. No results found when searching wild cards.
CMS-XML Receiving message 'CMN8756I - Package LINKs restricted' when attempting to link packages
When trying to link a package from ChangeMan DS 5.4 and ChangeMan for z/ OS & OS /390 v5.2.0 using ECP 3.1 receiving the following message: 'CMN8756I - Package LINKs restricted; contact Local Admin'. What is the cause of this message?
CMS-XML My Approvals does not show the ZMF frozen linked packages
Log on to both a ZMF and a DS server . Go to My Approvals in My ChangeMan and search for packages waiting your approval in a specific application. The search results will display the DS package but not the mainframe package when the packages are linked packages.
CMS-XML ChangeMan ECP, e-mail notification from ChangeMan z/OS and firewalls
The setup for e-mail notification with ChangeMan z/OS includes an admin parm with the IP address and port. This is supposed to be the IP address of the ChangeMan ECP server . If there is a firewall in between the two servers, however, you may need to change the IP address in this field.
CMS-XML E-mail notifications not completing when sent to an Exchange 2000 IMC server.
Data similar to the following, 'should' show after the DATA SMTP command is issued: 2004/07/27 12:03:05 subject: Package HADD000900 awaits your approval. There is a package awaiting your approval <>--------APPROVAL LINK----------<> <
CMS-XML Error when clicking on link contained in email
When clicking on the link in the email containing the link between the mainframe ( OS /390) and the SERVER (Windows NT), receiving error msg. Clicking on link connects you to the SERVER and then the password is entered, then receiving screen - access denied. invalid port id specification.
CMS-XML Not getting approval notificatons via ECP
Customer is not getting email notification via ECP when a mainframe package is frozen. The notification is being sent from Change Man ZMF to ECP, but the notification agent is not routing it to the SMTP server .
CMS-XML Package search and application mnemonic
Package search and application mnemonic
CMS-XML Able to link DS packages to itself using ECP
Able to link DS packages to itself using ECP
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