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No root user for Unix System Services OS/390
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eChange Man Communication Agent is required to run as root user this user does not exist for OS/390.
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VCS NT Service will not start, receiving Error 1058
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When trying to start the VCS NT Service from the services panel, receiving From the Services Applet: Could not start the VCS NTService service on \\<Computer Name>.
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Cannot start Serena Web Server service.
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Receiving error message, 'Could not start the Serena Web Server service on \\MachineName . Error 0126. The specified module could not be found.'
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Serena Web Service does not start; dies when starting
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Cannot start Serena Web Service either through services panel or command line. When trying to start, service promptly dies. Removed and reinstalled the service manually, but problem still persist.
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VCS_NT_Service is not a valid windows application
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We added quotes to the image path as described in the article. After that the VCS NT Service was able to start.
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Drive mapped to C with no access
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We are running the communication agent (CMDS 5.4) on a Windows NT server. We have created a service account, ecmserve, for the agent and configured the start up for the VCS NT Service to use that account.
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There is no documentation for upgrading license key
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Windows 2000/NT Stop the "VCS Server" service in the <Control Panel> (NT), <Administrative Tools>< Services > (2000). Using the Windows NT Explorer, find the CMNDS installation path "Server" subdirectory.
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Error 990: Overlapped I/O operation is in progress. Cannot start vcs_server service
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But it continues to give the same error. Checking the 'Event Viewer' says the same error. No other information
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Web connection no areas displayed
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The problem can be solved by stopping and then restarting the VCS Server service . Once contact is reestablished, eCM should update itself.
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No upgrade instructions for clients and Communication Agents
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1. Stop the service . Refer to the "Communication Agents" chapter of the Installation Guide for information on stopping Communication Agents on different platforms.
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