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CMS-XML No root user for Unix System Services OS/390
eChange Man Communication Agent is required to run as root user this user does not exist for OS/390.
CMS-XML VCS NT Service will not start, receiving Error 1058
When trying to start the VCS NT Service from the services panel, receiving From the Services Applet: Could not start the VCS NTService service on \\<Computer Name>.
CMS-XML Cannot start Serena Web Server service.
Receiving error message, 'Could not start the Serena Web Server service on \\MachineName . Error 0126. The specified module could not be found.'
CMS-XML Serena Web Service does not start; dies when starting
Cannot start Serena Web Service either through services panel or command line. When trying to start, service promptly dies. Removed and reinstalled the service manually, but problem still persist.
CMS-XML VCS_NT_Service is not a valid windows application
We added quotes to the image path as described in the article. After that the VCS NT Service was able to start.
CMS-XML Drive mapped to C with no access
We are running the communication agent (CMDS 5.4) on a Windows NT server. We have created a service account, ecmserve, for the agent and configured the start up for the VCS NT Service to use that account.
CMS-XML There is no documentation for upgrading license key
Windows 2000/NT Stop the "VCS Server" service in the <Control Panel> (NT), <Administrative Tools>< Services > (2000). Using the Windows NT Explorer, find the CMNDS installation path "Server" subdirectory.
CMS-XML Error 990: Overlapped I/O operation is in progress. Cannot start vcs_server service
But it continues to give the same error. Checking the 'Event Viewer' says the same error. No other information
CMS-XML Web connection no areas displayed
The problem can be solved by stopping and then restarting the VCS Server service . Once contact is reestablished, eCM should update itself.
CMS-XML No upgrade instructions for clients and Communication Agents
1. Stop the service . Refer to the "Communication Agents" chapter of the Installation Guide for information on stopping Communication Agents on different platforms.
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