Find Answers

Filter Search Results
All Operating Systems:
All Products:
All Solution Types:
Source:
 
Ask a Question
Example: "Database could not be verified"  
Tips | Start Over | Solutions | Alerts | Patches | Defects  
Pages [Next]
  Results
CMS-XML Pending Approval Emails Not Being Sent Out
This was retested on 5.6.0 and no email notification were sent . However, when the "default" button was selected from within the approval group (no information was configured or save in the default screen), and a user(s) was selected for the group, pending email notification were then being sent.
CMS-XML POA - Getting Email Notifications
After Upgrade from DS 5.6.x to DS 5.7.x the following under the resolution tab needs to be done for POA notifications email to be sent .
CMS-XML Email Notifications For POA & Non-POA Should Be Treated The Same
Using POA to send email notifications causes each userID that is a member of a group to be displayed on the "TO" field of an email . Using non-POA to send email notifications causes only the userID that the email is being sent to to appear on the "TO" line. Because of the difference in behavior, it can cause problems when too many email addresses appear on the "TO line".
CMS-XML Email Notifications For Packages Are Incorrect
1. It is picking up coma delimeted word from the FULL NAME and putting them on the TO line. 2. The name on the TO line appears to be incorrect. 3. All email notifications do not appear to be sent .
CMS-XML E-mail notifications
If SMTP is not enabled on the host which is running eCM, email notifications will not be sent .
CMS-XML When web server is configured to use IIS virtual server it generates 'java' errors
When the Webserver is configured to use an IIS Virtual Server email does not get sent . The following error message is displayed when running the Webserver in debug mode:
CMS-XML java.lang.NullPointerException When Webserver Configured For IIS Virtual Server
When the Webserver is configured to use an IIS Virtual Server email does not get sent and the following error message is displayed when running the Webserver in debug mode: java.lang.NullPointerException
CMS-XML Error 990: Overlapped I/O operation is in progress. Cannot start vcs_server service
It will say that the license file has expired. Get a new license file by sending an email to order@serena.com along with the DS main server IP address or contact Serena Support.
CMS-XML How to capture the output from the License Reporting Utility
If an external document (text or log file) is created, attach the document to an email and send to order@serena.com .
CMS-XML Email Notifications Appear Incorrect
Email Notifications Appear Incorrect
Pages [Next]

Welcome kb sso

My Recent Searches

Search Feedback

Are we answering your questions?

Additional Assistance

  • Submit a Case Online
  • FAQs