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Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
CMS-XML Server Sizing Guidelines
... eChange Man Main Server , Database and ... ... eChange Man Main Server , Database and ... ... eChange Man Main Server , Database and ... ... to the main server , the network ... between the main server and database, ... ... eChange Man Main Server and Database are ... Main Server ... eChange Man Main Server is responsible for ... ... stored on this server ; they could ... ... eChange Man Main Server can be either ... or Windows NT host machine. ... that the Main Server has TCP/ ... to all other hosts that will be ... ... eChange Man Main Server : the operating system and the hardware ... Operating Systems
CMS-XML Fix Log for version 5.5.0
10383 Stopping Server message when attempting to start AIX MS ... 10486 Communication Error on AIX Main Server ... 11147 After save - file has binary characters ... 11319 Windows Main Server : problem retrieving archives. ... 11563 Web client - DS only user cannot delete an application or package . 11596 Receiving exception or error message when selecting package menu icons. 11597 Packages don't get installed ... 11752 During package install, DS should take components from Production
CMS-XML Fix Log for version 5.4.1
10457 Binary conversion (corruption) problem on OS /390 ... 10500 Normalize error when creating an area on a SUN/ os machine running a comms agent ... 10628 Java2 version 1.3 required - Cannot run the install program from the CD on UNIX Server ... 10722 Starting web services when CMN DS main server is UNIX.
CMS-XML ChangeMan DS 5.4.0 Read Me
... ChangeMan DS Main Server on Windows NT ... - On OS /390, ... - The Criteria field in ALM Notifications and DS package -oriented ... Server specified in the Server Name box of the System Selection Dialog, ... Main Server . ... - Web Client: Package -Oriented Approach 1. When creating an approval group for the package oriented approach, the + and - buttons do not affect priority. ... - You cannot create Serena ChangeMan DS areas under the eChangeMan node ... - Build management on UNIX Server - Intermittent core dump on AIX Main Server
CMS-XML JDBC drivers supplied by Serena will become inoperable after January 30 2002
The patch for unexpiring JDBC driver for eCM5.3-eRM2.5 bundle . Reguiring modification to the Web Server due ... .\WebSrv\ server \lib\eRserver.jar .\WebSrv\ server \lib\wljdbc.jar 1. Put theses two files in <eChange Man installation directory>\ Server \web\ server \lib ... <eChange Man installation directory>\ Server \web\ server \ bin : ... 3. Restart "Serena Web Server " NT service
CMS-XML Fix Log for version 5.7.0
... Validate User against Operating System on CLI requires ... ... files Install- OS 390\vcs ... ... NIC on Main Server , wrong ... License Other- Server not deleting temporary ... ... View Large Installation Package History On Java ... of failed package tries to remove ... to use SendDirect Server API" error message during package rollback POA- ... POA- Package will not move ... state POA- Packages fail to install ... Login", package remains in APR ... creating Applications \ Packages POA- Package stuck in APR ... ... when selecting project node if user doesn't ... click under Attachment node Release Mngmt- ... box selected
CMS-XML DS Server migration from on server to another
There are times when there is a need to move DS server from one box to another. The primary reasons are 1. New Hardware 2. Higher performance and capacity 3. Retiring the old server.
CMS-XML Main Server Hang On Windows 2000
There is a hard coded limit on Windows 2000 boxes for handles. There is a handle leak problem which occurs for offline transfers or when autodoc is selected on an area. An offline transfer also includes the "pending" box being checked for an area.
CMS-XML HTTP Error 500.0 - Internal Server Error
After installing SBM, the following error is displayed when launching the SBM User Workspace at HTTP://servername/tmtrack/tmtrack.dll ? Calling GetProcAddress on ISAPI filter "C:\Program Files\Serena\SBM\Application Engine\ bin \tmtrack.dll" failed This means that the tmtrack.dll was added to the list of ISAPI Filters, however, tmtrack.dll is not an ISAPI Filter; it is an ISAPI Extension and should appear under ISAPI and CGI Restrictions
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