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PDF Serena Builder for Professional User’s Guide
... you need write access to the source ... * Make sure there is a particular user ID that has access to the Version Manager PDB files; for example, the pvcs user ID. ... * You should log in as the user ID of the remote process to check permissions. ... * If a build job requires access to specific archives, those archives must also be available to everyone, or at least to users executing the build job—otherwise the build job will fail.
CMS-XML Builder Web Client appears to "hang" when accessing the KB Server.
Builder Web Client appears to "hang" when accessing the KB Server.
CMS-XML SLM: How to consolidate multiple license keys for one Host ID into a single license file
With a valid Serena Support login that is tied to a site ID with current Support Maintenance (both are required) go to Complete the 4 drop-down selections for Site, Product, Serial Number and version. Click the enabled "View Licenses" button below the fields that will take you to the "Manage Licenses" table
CMS-XML KM-Build: Builder: Migrating Ant build scripts to Builder projects
Both of these documents have been attached to this article for convenient access .
CMS-XML SLM: Certain clients sometimes/consistently cannot connect to the License Server, especially from remote locations
Access has been denied due to a licensing problem. Unable to reach License Server @ServerName
HTML Serena Builder Readme
1.0 Requirements For all servers, you must have administrative security access to the hardware. For the command-line client, you must have permission to create directories and files.
CMS-XML Serena License Manager 2.1.4 (SLM 2.1.4)
1.2 Concurrent Licenses Always Available to Users With Named Licenses (DEF108262 – Client) This occured when the user was assigned one or more named licenses, and was already using all of these named licenses (for example to log in from another system). In this case, the user should have been able to use available concurrent licenses for additional logins from other systems. This has been fixed.
CMS-XML SSO/CAC can use PIV Cards in addition/instead of CAC Cards. Identity Transform
Serena SSO is capable of authenticating via a SmartCard that uses a PIV Card certificate format. CAC format is used by DoD and PIV format is used by US Governmental departments.
HTML Serena ChangeMan Builder
HP-UX: SUN/Windows/Linux: NOTE: Some of these sites might require you to establish a log-on id first. Follow the installation instructions listed in these sites and retry invoking the Web Client.
PDF Getting Started
The build process is defined based on functions performed by Administrators and functions performed by Developers. Administrator functions must be completed prior to Developers logging on . Administrator functions include setting up details for Build Rules and Managing Projects.

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